Chapman Freeborn reviews

3.0

43% would recommend to a friend

(126 total reviews)
avatar

Eric Erbacher

50% approve of CEO

30% positive business outlook

Chapman Freeborn has an employee rating of 3.0 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chapman Freeborn employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.4 stars).

Reviews by job title

126 reviews
1.0
Mar 30, 2026

Worst company I’ve ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SOME not ALL of the people are nice

Cons

Worst company I’ve had the pleasure working for - avoid at all costs. Very unprofessional working environment, brokers are rude, uncooperative, selfish and ‘cry babies’ when they don’t get their way. Managers are weird and expect their employees to have no life outside of work. You will constantly work overtime, late hours and on weekends and never be appreciated for it as it is seen as the bare minimum. SLT are clueless, new CEO’s , COO’s, CFO’s coming in who are useless. OG people getting pushed out due to office politics. New management will certainly run this already sinking ship to the ocean floor. Managers look out for themselves, will never hesitate to throw their own teams under the bus. Annual leave gets declined for no reason. No employee benefits, rubbish Xmas parties, very poor pay, they offer ‘commission’ and ‘bonus’ which get cancelled every year, they have the WORST reputation in this industry. They’ll employ someone to try and improve processes however that person would then leave within a week knowing there’s no helping this circus show. High employee turnover, they beg industry professionals to join however many always decline due to the bad rep of the company

1.0
Apr 21, 2024

Company for sale

Recommend
CEO approval
Business Outlook

Pros

Good people join but not making sufficient research.

Cons

Poor management and power struggle at the top. Ruthless.

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Chapman Freeborn Response
2y
Thank you for taking the time to share your feedback and also for recognising our hiring successes. Our recruitment team's dedication and hard work has been instrumental in attracting top talent and ensuring a seamless hiring process. Your comments about company management and feedback are valuable to us as we continuously evolve and improve. Your perspective is crucial for us to understand the challenges our employees face and to work towards addressing them effectively. We understand that every workplace has its dynamics, and we strive to maintain a healthy and productive environment for all our team members. Our leadership team continuously evaluates and refines our management processes to ensure they align with our company's goals and values. We also provide our managers with training and resources aimed at developing leadership skills that promote delegation, effective communication, and trust in their teams. We value every member of our business and are committed to fostering a positive and collaborative workplace culture. We encourage all employees to voice their concerns and suggestions through appropriate channels, as open communication is vital to our success. The insights of our people help us identify areas for improvement and refine our approach to management and leadership. We recently conducted a company-wide engagement survey for the third year running and are setting action plans to address any areas of concern and maintain encouraging areas highlighted in the feedback in alignment with our commitment to positive change. Thank you again for sharing your thoughts. We will take your feedback on board.
2.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to start your career in aviation, and some great people that still work there

Cons

You quickly realise management has no clue or plan. Unprofessional working environment.

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Chapman Freeborn Response
1y
Thank you for taking the time to share your feedback. We're glad to hear that you found the company to be a valuable starting point for a career in the aviation industry and that you have positive experiences working with your colleagues. We’re proud of the dedicated people who make up our team and appreciate you highlighting that aspect. We're sorry to hear about your concerns regarding professionalism and strategy and strongly recommend that you reach out to your direct manager to discuss these topics further in the first instance. We expect all team members to uphold a high standard of conduct and aim to ensure a respectful and professional culture across our organisation. We are also actively working to improve communication around our goals and direction to ensure greater clarity, consistency and alignment across all levels of the business. Listening to our employees and maintaining a consistent, thoughtful approach to planning and execution is a key part of our continuous development, and your comments will help inform those efforts. Thank you for your honest input and please remember to reach out to your direct manager should you have any questions or concerns.
Viewing 1 - 3 of 126 Reviews

Glassdoor has 133 Chapman Freeborn reviews submitted anonymously by Chapman Freeborn employees. Read employee reviews and ratings on Glassdoor to decide if Chapman Freeborn is right for you.