Civica reviews

3.0

47% would recommend to a friend

(1,924 total reviews)

Lee Perkins

50% approve of CEO

44% positive business outlook

Civica has an employee rating of 3.0 out of 5 stars, based on 1,924 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Civica employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great flexibility to be able to work from home with the right equipment but also head to an office for meetings in person occasionally. Really great people committed to providing great customer service to our customers. If you work hard, take pride in your work and go over and above, you do get opportunities for career growth, as you should.

Cons

Pension is minimum for an employer of this size and employee benefits have reduced over recent years which is a shame. Software is behind the times but is getting some investment, it will just take time to filter through to our customers.

avatar
Civica Response
4mo
Thanks for taking the time to leave your comments. Feedback helps us understand where we can improve or how we can do things differently, so we really value your input. Please feel free to reach out to the People Team if there’s something you'd like to further discuss. The Civica team.
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

FREE FOOD . You can sleep in the job , sexual harrasment or the likes is swept under the rug , you can cone and go as you please during work hours ..

Cons

During my time at Civica’s Petersburg facility, employee turnover was a constant issue. It seemed as though employees were regularly resigning or being terminated, which contributed to instability throughout the organization. The frequent departures made it difficult to maintain continuity, retain institutional knowledge, and build confidence in leadership. Morale was often low, and many employees openly expressed frustration with management practices and the overall work environment. I also observed organizational changes, including the elimination of shifts and repeated restructuring efforts, which created uncertainty among employees. In my opinion, many of these issues stemmed from inconsistent leadership, poor communication, and a lack of accountability at various levels of management. There were situations where employees appeared to be expected to perform duties without adequate training, and there were concerns regarding whether established procedures were being followed consistently. For a company operating in a highly regulated pharmaceutical manufacturing environment, I expected a stronger commitment to training, process discipline, and professional leadership. Instead, I frequently witnessed confusion regarding responsibilities, inconsistent decision-making, and operational inefficiencies that made it difficult for employees to succeed. While the company’s mission is commendable, the execution and workplace culture left much to be desired during my tenure.

Viewing 1 - 3 of 1,924 Reviews

Glassdoor has 2,005 Civica reviews submitted anonymously by Civica employees. Read employee reviews and ratings on Glassdoor to decide if Civica is right for you.