Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

77% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (934) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts as an associate" ((in 237 reviews)); "Good pay id willing to work hard" ((in 198 reviews)); "Great team and people there" ((in 181 reviews)); "My direct team was great and tenured" ((in 97 reviews)); "Great bonus scheme achievable targets" ((in 96 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 159 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 136 reviews)); "long hours and it is retail" ((in 102 reviews)); "And no work life balance." ((in 78 reviews)); "Need to tell your name to customers to note down sales even though there’s no commission" ((in 72 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

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Coach

Part of Tapestry

Coach reviews

3.8

77% would recommend to a friend

(3,410 total reviews)

Todd Kahn

89% approve of CEO

67% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 12, 2026

Micromanaging is horrible but pay is good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay and good benefits

Cons

The micromanaging is terrible, work-life balance is bad and the goals get hard to meet every fiscal year

3.0

Jun 8, 2026

Flexible hours but toxic management and low pay

Saleas associate

Recommend

CEO approval

Business Outlook

Pros

Team share bonus is consistent. Hours are flexible.

Cons

Management and company is greedy and toxic. Don’t pay holiday or time and a half only worth it if offered full time.

3.0

Jun 5, 2026

Fun and creative atmosphere, but toxic environment persists

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Discount Flexible schedule Fun Creative

Cons

Toxic work environment Competitive Low pay Low opportunities for growth

Viewing 1 - 3 of 3,410 Reviews

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Jobs at Coach

Ellesmere Port, England

£31K - £34K /yr

(Employer provided)

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Micromanaging is horrible but pay is good

Flexible hours but toxic management and low pay

Fun and creative atmosphere, but toxic environment persists

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