Does Cygnet pay their employees well?

According to anonymously submitted Glassdoor reviews, Cygnet employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Cygnet. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Cygnet?

45% of Cygnet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cygnet 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cygnet?

Support Worker (203) , Mental Health Support Worker (56) , Registered Nurse (13) , Assistant Psychologist (12) , Health Care Assistant (10) , Manager (9) , Senior Support Worker (8) , Bank Support Worker (7) , Occupational Therapist (7) , Healthcare Assistant (6) , Healthcare Support Worker (6) , Social Therapist (6) , Activities Coordinator (5) , Health Care Support Worker (5) , RMN Mental Health Nurse (5)

What are the pros of working at Cygnet according to real employee reviews?

"some staff are friendly and helpful to new staff" ((in 29 reviews)); "Great staff and team to work with" ((in 19 reviews)); "good colleagues and good support given in first few months" ((in 18 reviews)); "Free meals (not that they're any good)." ((in 17 reviews)); "Good benefits" ((in 14 reviews))

What are the cons of working at Cygnet according to real employee reviews?

"Poor management Expected to do WAY to much for admin level No one is held accountable except the lowest level staff" ((in 51 reviews)); "Pay is low for the amount of work expected" ((in 29 reviews)); "Long hours and very demanding at times." ((in 20 reviews)); "The enormous of work and being understaffed due to the high turnover will force you to work long hours that's brutal and exhausting!" ((in 13 reviews)); "Lack of support, bullying, intimidation, failure to support whistleblowers" ((in 9 reviews))

What are employees saying about Cygnet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cygnet layoffs and their outlook for job security at Cygnet in 2026.

What Cygnet locations have received the highest employee ratings?

Birmingham , Bristol , Derby , Colchester , Taunton , Huddersfield , Beckton , Durham , Manchester

Cygnet reviews

3.1

45% would recommend to a friend

(573 total reviews)

Dr Tony Romero

51% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.9

Work/Life balance

2.8

Senior management

Cygnet has an employee rating of 3.1 out of 5 stars, based on 573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cygnet employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

573 reviews

5.0

Jan 8, 2026

Great support work-life balance

Regional quality manager

Recommend

CEO approval

Business Outlook

Pros

Manage own schedule Work from home available

Cons

no cons, team are supportive, respectful to each other and I feel that my work and contribution is valued.

Cygnet Response

3mo

Thank you for taking the time to leave a review. We sincerely appreciate your feedback happy to hear about your positive experience here at Cygnet. Your input is valuable, and we will forward all your feedback to the relevant team. We wish you continued success in your career here at Cygnet.. Best regards, Cygnet

1.0

May 21, 2026

Beautiful home, but toxic management and poor practices

Support worker

Recommend

CEO approval

Business Outlook

Pros

- The service users - The home is beautiful

Cons

- The manager: talks down to you - Other staff: talk poorly to other staff and service users; lazy; night staff go asleep on shift; leave medication in view of other service users; poor practice all round. - If your face fits you will get away with everything e.g going asleep on shift. - If you are sick for more than 5 days during probation you will be fired, despite your reasoning. They'll blame you for being short staffed and gaps in the rota. They'll place all the blame on you. They have no consideration that sometimes life just happens. - Force you to attend staff meetings after a night shift. So you'll work from 7:45 pm to 11 am (sometimes to 12).

3.0

May 18, 2026

Good opportunities hindered by management and staffing issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunities to work across different wards.

Cons

Senior management and staffing issues.

Cygnet Response

2w

Thank you for taking the time to leave a review. We sincerely appreciate your feedback experience here at Cygnet. Your input is valuable, and we will forward all your feedback to the relevant team. Best regards, Cygnet

Viewing 1 - 3 of 573 Reviews

Jobs at Cygnet

Mental Health Support Worker

Resident Medical Officer

Harrow on the Hill, England

Mental Health Support Worker

Strategic Buyer (Care)

Cygnet

Cygnet reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great support work-life balance

Beautiful home, but toxic management and poor practices

Good opportunities hindered by management and staffing issues

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