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      DFS

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      DFS reviews

      3.6

      64% would recommend to a friend

      (368 total reviews)

      Tim Stacey

      72% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      DFS has an employee rating of 3.6 out of 5 stars, based on 368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DFS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      368 reviews
      4.0
      Jun 28, 2026

      Great manager and pay, but sales metrics are frustrating.

      Retail sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Manager is AMAZING. - Staff is super friendly and are a great team. - Pay is very good per hour, especially with good performance. About 23 euros even with average performance. - Relaxed work culture, flexible hours, easy to request time off.

      Cons

      - Some of the sales options are downright absurd. They advertise "0% deposit", but deduct your sales performance if they don't put in 10%. - The company seems to care more about options than actual sales volume. You could felt punished for getting a sale because they for example didn't get Sofacare, even if pushing for it would have lost the sale. Or if you got a sale of one chair worth less than 500 euros, it could ruin all your metrics for the entire month, meaning you got "poor performance. - You don't get your commission till the sofa is delivered, so you can lose your commission due to errors in the supply system, despite you doing nothing wrong. - The shop is simply not busy enough. Days can drag, especially late weekday afternoons, and with it only being 20 hours, can leave you with too much free time. - Commission is notably lower than some other stores, especially compared to Dublin. - No way to gain commission if the customer decides to buy it online after spending time with the customer. - DFS overworks the manager.

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      ReviewsDFS reviews

      Glassdoor has 393 DFS reviews submitted anonymously by DFS employees. Read employee reviews and ratings on Glassdoor to decide if DFS is right for you.