DHL reviews

3.8

73% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 30, 2025

Corrupt management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, mid level management totally corrupt

Cons

Mid level management taking back handers from companies for extortionate contracts. Bullying is rife, dishonest management practices to get rid of staff (making up lies and backing each other up to force people out). I'd give zero stars if I could.

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DHL Response
1y
Hello, Thank you for taking the time to write a review. We are sorry to hear that you felt our company was unfair and that we have not given you, as an employer, the appreciation you deserve. We always strive to create the best possible working conditions for our employees, including a fair and inclusive work environment where everyone has an equal opportunity to succeed. We value and recognize the efforts of all our employees. We apologize if your hard work went unnoticed and for the unfair treatment you received, and we will strive to do better in the future by ensuring that all employees have a route for escalation when something isn't right. We encourage our employees to share their reasoned comments with their manager or local HR department. With direct, open, and honest communication, we can make sustainable changes. We wish you all the best in the future and thank you for your efforts. Your DHL Team.
3.0
May 2, 2019

DHL PARCEL

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formerly UK MAIL, Company as a whole is improving, reasonable wage for day/office staff. Management proactive in getting everything done. Few different schemes for saving money and training courses available.N

Cons

Night shift wage is considerably LOW. 50p more than day shift. In house FLT course is non transferrable. Staff are expected to go above and beyond with workload, can be overworked. Cost management is second to none, unfortunately you feel this working for the business. Company benefits are quite poor compared to some competitors. Drivers are overworked at times, while they are self employed sub contractors, ive seen drivers finishing at 1130pm and coming back in at 5am during some of the busiest times, again where money is always trying to be saved drivers are often coaxed into taking parcels that are clearly overweight.

2.0
Aug 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Very secure job, even if you unable to fullyfill your duties.

Cons

Overworking employees. Constantly raising workload, without changing a thing, no salary raises. Often find yourself work your tail off only to get passed over for a promotion that’s given to someone who glad-handed their way to the top. Management making promises to people, but they do not uphold a commitment. No one empathize with employees. No one cares about anything other than your production yield. Employees lower on the rank expected to work every minutes of them contracted hours, while management leaves early every day.

Viewing 1 - 3 of 3,340 Reviews

Glassdoor has 6,442 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.