Is Dimensions a good company to work for as a Support Worker?

Support Worker professionals working at Dimensions have rated their employer with 4.3 out of 5 stars in 196 Glassdoor reviews. This is a higher than average score with the overall rating of Dimensions employees being 4.2 out of 5 stars. Search open Support Worker Jobs at Dimensions now and start preparing for your job interview by browsing frequently asked Support Worker interview questions at Dimensions .

Does Dimensions pay Support Worker employees well?

Support Worker professionals rate their compensation and benefits at Dimensions with 3.8 out of 5 stars based on 196 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Support Worker salaries at Dimensions.

How happy are Support Worker professionals working at Dimensions?

87% of Support Worker employees at Dimensions would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Support Worker professionals have also rated Dimensions with a 4.3 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.3 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Dimensions?

Support Worker (202) , Community Support Worker (15) , Assistant Manager (6) , Disability Support Worker (6) , Residential Support Worker (5) , Resourcing Coordinator (5) , Assistant Locality Manager (4) , Carer (4) , Clinical Director (4) , Lead Support Worker (4) , Learning and Development Coordinator (4) , Manager (4) , Relief Support Worker (4) , Finance Manager (3) , Locality Manager (3)

What are the pros of working at Dimensions according to real employee reviews?

"The people you support are lovely" ((in 35 reviews)); "The colleagues you work with are great and all want to do the best for those we supported" ((in 29 reviews)); "benefits that help save money, training, great team to work with, encouraging manager." ((in 20 reviews)); "Great training, engaging website spirit" ((in 17 reviews)); "Great opportunity to progress if you're willing to get your name out there" ((in 6 reviews))

What are the cons of working at Dimensions according to real employee reviews?

"the pay is low compare to other care industries" ((in 31 reviews)); "Long hours usually here working" ((in 19 reviews)); "low salary" ((in 8 reviews)); "Senior management don't know people or maybe don't care" ((in 6 reviews)); "Communication was poor." ((in 4 reviews))

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Dimensions

Dimensions Support Worker reviews

4.3

87% would recommend to a friend

(196 total reviews)

Rachael Dodgson

95% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.3

Work/Life balance

4.2

Senior management

3.9

Career opportunities

3.8

Compensation and benefits

Support Work employees have rated Dimensions with 4.3 out of 5 stars, based on 196 company reviews on Glassdoor. This indicates that most Support Work professionals have an excellent working experience there. Dimensions is rated 24% above average by Support Work professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

196 reviews

5.0

May 28, 2026

Supportive management but stress and communication challenges persist

Support worker

Recommend

CEO approval

Business Outlook

Pros

The Company provides: Good Management strong leadership, meaningful career for their staff members, provide supportive team environment.

Cons

The job could be stressful, staff members sometimes experience communication challenges, employee's sometimes struggle to separate work and personal life.

Dimensions Response

1mo

Thanks for taking the time to leave a review! We are delighted to hear your positive feedback regarding management, leadership, and the supportive team environment. It's especially encouraging to hear that you feel listened to through initiatives such as regular 1211 meetings. We also appreciate your honest comments about the challenges of the role and work-life balance. We will continue to look for ways to support our colleagues in these areas. if you have any suggestions, please email me at gemma.thomas@dimensions-uk.org Thanks for your years of service with us.

4.0

Apr 18, 2026

Good company to work with

Support worker

Recommend

CEO approval

Business Outlook

Pros

Good company for one to work with

Cons

I didn't really experience something bad about them

Dimensions Response

2mo

Thank you for leaving a review! Dimensions has worked hard to get the accreditation for a Great Place to work for 8 years running. We're proud to be providing person-centered support for people with learning disabilities and autism in Aldershot! Thanks again, Gemma.

5.0

Apr 17, 2026

Dimensions: Great people, rewarding job

Support worker

Recommend

CEO approval

Business Outlook

Pros

I’ve worked for Dimensions for many years. Working with the people we support is genuinely the best part. They’re all great individuals. To do well here, you need to have a heart for them and be able to put yourself in their shoes. If you care, it’s a really rewarding job.I'm happy to include my name. I've enjoyed working with him and I think transparency Kasi x

Cons

- Shifts can be long and physically demanding, but that’s care work - Pay is okay for the sector but could be higher with cost of living

Dimensions Response

2mo

Thank you for taking the time to leave a 5* review. Dimensions really appreciate the positive feedback. I am really happy to hear that everybody shares the same focus on our values. Did you know we are proud to be running the Aspire programme which is aimed at helping employees meet their potential and provides an opportunity to meet with a professional career coach who will help identify ways to develop career paths that you may not previously have thought possible. To find out more information, please contact the resourcing team on 0300 303 9019.

Viewing 1 - 3 of 196 Reviews

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Supportive management but stress and communication challenges persist

Good company to work with

Dimensions: Great people, rewarding job

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