Toxic culture, reporting bullying and zero-hours contract caused me to experience retailiation and fail probation - Front of House Team Member ATG Entertainment Employee Review

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

1. You can watch the musicals and plays for free 2. Flexible hours with long breaks in-between shifts 3. You can cover shifts at other theatres once full trained 4. Uniform is reimbursed upto a certain amount

Cons

1. Toxic work culture if you're different - Autistic/ADHD. I experienced bullying by my younger co-workers who were in their early 20's. Supervisors had little to no experience working with ASD individuals. 2. Zero-hours contract (you might not work for 2 weeks). I once went 3 weeks with only 1 shift, then when it comes to your probation meeting, they'll say you didn't make enough progress and use that as a reason to fail your probation. You can't make the required progress if you're only getting 1-2 shifts a week. 3. Very hot during the summer and AC is only on during intervals. 4. Probation lasts 6 months, which is quite uncommon for min-wage jobs. 5. I wasn't given bar training which prevented me from getting more shifts. The lack of shifts which is what caused me to fail probation and felt in hindsight like sabotage from my most senior DM. 6. Racist jokes went unchecked and a deputy manager defended staff member making jokes to new recruits during the induction training as saying they're just joking and do not mean any offense. After I reported the staff member in question, they got fired months later.

avatar
ATG Entertainment Response
7h
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us did not meet your expectations. We take concerns about workplace culture, inclusion, and respect very seriously. Creating an environment where everyone feels valued, supported, and treated with dignity is a priority, and any reports of bullying, discrimination, or inappropriate behaviour are investigated in line with our policies. Regarding training, scheduling, and probation, these are areas where we continually review our processes to ensure they are fair, transparent, and provide colleagues with the opportunity to succeed. We recognise that individual experiences can vary, and feedback such as yours helps us identify opportunities to improve. While we cannot comment on individual employment matters in a public forum, we appreciate you raising these concerns and if you wish to speak with us, we’d be happy for you to contact us at Recruitment@atgentertainment.com so we can investigate the matter further. Kindest, ATG Careers

Explore other reviews about ATG Entertainment

5.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company culture, managers care about employee well-being. Salary is good.

Cons

No real cons to speak of. Maybe lunch is too expensive, but that's more of a city problem than a company problem.

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money and no real responsibilites. Pick the shifts you want to work and if you dont show nothing happens

Cons

Bad management, disorganization, really dirty surroundings and toxic workplace drama. Favoritism especially if you are male

See reviews by: Helpful|Rating|Date|All