Generous holiday and benefits, but job security is low - Finance Aldermore Bank Employee Review

3.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

30 days holiday Private Health and Dental Hybrid working

Cons

Many redundancies as off shoring. Never good for the customer

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Aldermore Bank Response
2w
Thank you for taking the time to share your feedback. At Aldermore, we remain committed to supporting our colleagues through change by continuing to invest in development, career growth opportunities, recognition initiatives and open communication across the business. We also remain focused on delivering the best possible outcomes for our customers while evolving as an organisation. We value the contribution all colleagues make to the business and remain committed to creating a supportive and engaging environment for our teams.

Explore other reviews about Aldermore Bank

1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Many colleagues are good people

Cons

I wouldn't contemplate working here if I were you. There's too many leadership problems. Obviously I don't know them all but here's my take: 1. There's no stability or coherent strategy. The organisation is bought by FirstRand one year and sold a couple of years later. I've heard the reasons (excuses) why but at the end of the day it's the leadership who have decided and agree on the moves they make. Yet it's not them being affected by this poor judgement after its all gone wrong. I'm seeing a lot good people adversely because of what I think is the poor leadership they're following. 2. As a result, they're making many people redundant or TUPE'd out. The announcement I witnessed was addressed to maybe 10% of the whole workforce and the CEO couldn't even be bothered to show his face. That just looks bad.

1
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Aldermore Bank Response
2w
Thank you for taking the time to share your perspective. As a specialist bank, we need to keep evolving in a competitive market so we can deliver for our customers and set the business up for the future. That does mean change at times, and we know that isn’t always easy for colleagues. As part of FirstRand since 2019, our focus continues to be on building a clear and sustainable long-term direction. Our priority remains creating an environment where colleagues feel informed, supported and able to grow. We’re committed to strengthening how we engage with colleagues, build clarity around our direction, and ensure people feel valued for the contribution they make. Feedback like this is important in helping us to improve, and we remain focused on making Aldermore a positive and supportive place to work.
2.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits package is slightly above the market average. The company has strong work-life balance with a 2:3 split in favour of working from home. In practice, however, many do four days from home.

Cons

The onboarding experience was virtually non-existent, and the offboarding process was equally poor. There is an endemic lack of maturity across the business. A significant portion of employees spend their time procrastinating or under-delivering, leaving others to constantly pick up the slack. Basic tools and software required to perform regulatory work are not provided to the staff who actually need them, while employees in non-regulated roles are given access without issue. The company frequently outsources important roles offshore on a whim, with little regard for continuity or team impact. This is the first role in my career where I can say with certainty that I would never return.

1
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Aldermore Bank Response
1mo
Thank you for your feedback. We’re pleased to hear that you recognise the strength of our benefits package and flexible hybrid working model. We’re sorry to learn that certain aspects of your experience did not meet your expectations. We strive for consistency across our onboarding and continuously review our processes, operational effectiveness, and access to tools to ensure they are aligned with business needs and regulatory requirements. We also acknowledge your comments regarding team dynamics and organisational decisions. These are considered carefully with a focus on balancing efficiency, continuity, and long-term business priorities. We appreciate you taking the time to share your perspective and wish you well in your future career.
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