Avoid - Anonymous employee Aldermore Bank Employee Review

Many colleagues are good people

I wouldn't contemplate working here if I were you. There's too many leadership problems. Obviously I don't know them all but here's my take: 1. There's no stability or coherent strategy. The organisation is bought by FirstRand one year and sold a couple of years later. I've heard the reasons (excuses) why but at the end of the day it's the leadership who have decided and agree on the moves they make. Yet it's not them being affected by this poor judgement after its all gone wrong. I'm seeing a lot good people adversely because of what I think is the poor leadership they're following. 2. As a result, they're making many people redundant or TUPE'd out. The announcement I witnessed was addressed to maybe 10% of the whole workforce and the CEO couldn't even be bothered to show his face. That just looks bad.

The benefits package is slightly above the market average. The company has strong work-life balance with a 2:3 split in favour of working from home. In practice, however, many do four days from home.

The onboarding experience was virtually non-existent, and the offboarding process was equally poor. There is an endemic lack of maturity across the business. A significant portion of employees spend their time procrastinating or under-delivering, leaving others to constantly pick up the slack. Basic tools and software required to perform regulatory work are not provided to the staff who actually need them, while employees in non-regulated roles are given access without issue. The company frequently outsources important roles offshore on a whim, with little regard for continuity or team impact. This is the first role in my career where I can say with certainty that I would never return.