Culture and Management gone down the drain - Anonymous employee Aldermore Bank Employee Review

2.0
Aug 15, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people! I was there almost 4 years, and I can honestly say it was the people that made the place a great place to be. Flexibility with working hours and being able to work from home and office. 30 days holidays!

Cons

Lack of Career Progression Pay is terrible and below market rate New CEO and Senior Management are cold and not approachable. Lack of communication and direction from the SLT. Made redundancies and internal restructure, which directly affected team members and workloads In a negative way. Understaffed and overworked and not compensated for this. Certain managers are micro managing, even though they have no clue how to do the job! Pay Rises were minuscule!

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Aldermore Bank Response
2y
Thank you for sharing your review and we are sorry to hear of the concerns you have raised. We appreciate the feedback and take on board your comments. Please do reach out if you would like to discuss further.

Explore other reviews about Aldermore Bank

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No cons at this company

Cons

Lack of onboarding support and support in general. Management is a joke aswell and there is no accountability for those who are in charge. I joined a while back and received no help or guidance at all and when I needed support I was told we wouldn’t hire you if we had to teach you. Not to forget the inappropriate comments about how I practice my religion, the constant micromanaging, the lack of accountability for seniors and the toxic environment

1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Many colleagues are good people

Cons

I wouldn't contemplate working here if I were you. There's too many leadership problems. Obviously I don't know them all but here's my take: 1. There's no stability or coherent strategy. The organisation is bought by FirstRand one year and sold a couple of years later. I've heard the reasons (excuses) why but at the end of the day it's the leadership who have decided and agree on the moves they make. Yet it's not them being affected by this poor judgement after its all gone wrong. I'm seeing a lot good people adversely because of what I think is the poor leadership they're following. 2. As a result, they're making many people redundant or TUPE'd out. The announcement I witnessed was addressed to maybe 10% of the whole workforce and the CEO couldn't even be bothered to show his face. That just looks bad.

1
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Aldermore Bank Response
2w
Thank you for taking the time to share your perspective. As a specialist bank, we need to keep evolving in a competitive market so we can deliver for our customers and set the business up for the future. That does mean change at times, and we know that isn’t always easy for colleagues. As part of FirstRand since 2019, our focus continues to be on building a clear and sustainable long-term direction. Our priority remains creating an environment where colleagues feel informed, supported and able to grow. We’re committed to strengthening how we engage with colleagues, build clarity around our direction, and ensure people feel valued for the contribution they make. Feedback like this is important in helping us to improve, and we remain focused on making Aldermore a positive and supportive place to work.
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