1mo
Thank you for taking the time to share your feedback, and we are sorry to hear that your experience has felt this way.
We recognise that change can be challenging - these changes are driven by the need to adapt to rapidly shifting markets and technologies, and to ensure the business remains sustainable for the long term. We understand the impact this can have on colleagues and appreciate this is a challenging time.
Open communication is important to us during periods of change. We continue to hold Executive Committee Q&A’s and All Hands sessions, actively encouraging colleagues to share feedback, questions and ideas through these forums or directly with line managers.
We also continue to invest significantly in our platforms, systems and new technologies, and we have a number of new products and services in development that are already receiving encouraging customer feedback.
We appreciate you sharing your perspective and will continue to reflect on your feedback.
