Great Company - Team Member Atlas Hotels Employee Review

Empowerment and support from management. Generally a good company to work for. Lots of additional benefits.

Although the company do try to promote within where possible, opportunity is limited. Salary is quite low unless you are a senior manager but that is fairly standard in hospitality.

The pay is higher than many similar housekeeping roles in the area, and most colleagues were friendly and supportive, which helped make difficult shifts more manageable.

The housekeeping department was chronically understaffed, which led to unrealistic workload expectations. Room allocation targets did not reflect real working conditions and did not account for heavily soiled rooms or non-cleaning tasks. Training and induction were minimal and disorganised, rotas were often issued at short notice despite promises otherwise, and there was an unspoken expectation to work beyond scheduled hours. When concerns were raised, management support felt limited.