A word of warning - Anonymous employee ConnectWise Employee Review

1.0
Oct 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The good people (and old-timers) outnumber the toxic ones. Technology has generally kept up with the times, but it varies by product.

Cons

There are some toxic individuals and managers who have near-total immunity because of their relationships with leadership . Your experience here will vary greatly by business area, but the sheer volume of bullies means they're spread pretty widely. The company has been going through some struggles in recent years... the private equity owner takes the profits which otherwise would be reinvested into the business or paid as salary. I did not listen to the reviews on GD... if I only could go back in time and warn myself! So I am warning you, humble reader...

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ConnectWise Response
8mo
Thank you for your feedback. We are sorry your experience has not been one reflective of who ConnectWise is. We have zero tolerance for any behavior that violates our code of conduct, regardless of title/position in the company. Help us maintain the culture we believe in, and reach out to us directly to discuss your concerns (hr@connectwise.com).

Explore other reviews about ConnectWise

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, decent pay, great benefits.

Cons

Communication from management could be slow at times but nothing major.

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work and unlimited PTO

Cons

In my experience, the company places a strong emphasis on cost reduction, which has resulted in frequent reductions in force and ongoing concerns about job security. Long-tenured employees are not immune to these workforce reductions, creating uncertainty and impacting morale across the organization. One recurring concern among employees has been compensation and annual merit increases. Through employee surveys and feedback channels, many employees expressed dissatisfaction with the size of merit raises. Earlier this year, leadership acknowledged these concerns and communicated that changes would be made to improve the compensation process and better align raises with employee expectations. However, when merit increases were ultimately distributed, many employees felt the results fell short of what had been communicated, with some receiving lower increases than anticipated. This led to frustration and a perception that employee feedback was not meaningfully acted upon. While the company offers opportunities to gain experience, prospective employees should carefully consider factors such as job stability, compensation growth, and leadership transparency when evaluating the organization.

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