Worst job I’ve ever had- poor management and they’ll work you dry - Studio Assistant Fortnum & Mason Employee Review

1.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good discounts on products and goods

Cons

Long hours (12-14 hour long days) with only 1 30 minute break a day. You will not be given any prior training or support when taking n your role especially when it’s a new one. Poorly structured job descriptions that never live up to themselves and management expect you to do everything even if you don’t know and you’ll hardly see them. As a new starter you’re thrown into the deep end with hardly any advice. Clicky groups of people to work with especially those in head offices on 5th and 6th who don’t care about anyone other than management-one minute they’re hot then they’re cold and you don’t know where you stand. Told you can progress and take on responsibilities however never given the chance to get involved. Overall, wouldn’t recommend anyone to this role or environment.

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Fortnum & Mason Response
2y
Your feedback as an employee matters to us, so thank you for taking the time to share your experience. Having read your feedback we fully appreciate that this has been challenging. We would also love the opportunity to discuss this feedback further with you, completely confidentially, at a time that’s most convenient for you. Please do email HR@fortnumandmason.co.uk and someone from our HR team will be in contact with you as soon as possible. Many thanks, Fortnum & Mason HR Team

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5.0
Apr 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Staff are professional, the working environment is great

Cons

I didn't find bad things in this company, everyone is friendly

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3.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

High staff discount which is really nice- it’s 40%.

Cons

Toxic company culture and managers don’t know what they’re doing.

avatar
Fortnum & Mason Response
2y
Your feedback as an employee matters to us, so thank you for taking the time to share your experience. We would also love the opportunity to discuss this feedback further with you, completely confidentially, at a time that’s most convenient for you. Please do email HR@fortnumandmason.co.uk and someone from our HR team will be in contact with you as soon as possible. Many thanks, Fortnum & Mason HR Team
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