Fantastic team, bad upper managment - NOC Engineer Gigaclear Employee Review

2.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- Team were and immediate line manager were amazing - Good work/life balance and good shift rota - Genuinely was a very good place to work before new Head of service operations arrived.

Cons

-Pay is below average and work load is not manageable. -Upper management put over half the team on PIP's and bullied everyone out. -No progression, upper management stopped level 4 schemes going ahead for two junior engineers. This was taken to HR. - Head of service operations has no technical experience or understanding. On a public meeting they genuinely mistook Juniper (the switch brand) for Jupiter, asking why we were discussing planets.

Explore other reviews about Gigaclear

4.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Good hours Flex Time , benefits

Cons

NO room to grow. same thing

3.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Dedicated colleagues Competitive salary

Cons

Poor Communication Disorganised onboarding Every department out for themselves - poor collaboration

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