Poor Culture - Anonymous employee Hesley Group Employee Review

2.0
Mar 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not really any positives to talk about

Cons

Poor communication culture, everything is done in secret. Focus is on EBITDA and selling the business on. A few scandals happened that the senior team sleepwalked into yet were rewarded with large pay offs post investigation. Minimal benefits, poor hygiene factors and working conditions. Zero accountability

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Hesley Group Response
2mo
Thank you for taking the time to leave us a review. We take all feedback seriously, and are always looking to improve. We’re naturally disappointed to hear your experience working at Hesley Group was not a wholly positive one, and we take feedback such as this seriously. As such, we’d like to offer you the opportunity to speak with us in confidence about your experience. If you would like to take the opportunity to discuss your feedback with us in confidence, then please let us know by emailing our People Partnering team at hesley.hr@hesleygroup.co.uk.

Explore other reviews about Hesley Group

5.0
Sep 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company, great people good place.

Cons

Very very good company, good people.

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues who work well as a team, especially during night shifts. Meaningful work supporting individuals with complex needs. Ongoing training opportunities and scope to develop skills. Clear routines and structured handovers between shifts. Opportunity to build strong relationships with residents and make a real difference. Good hands-on experience within specialist care settings. Training provided to support professional development. Management approachable at site level. Rewarding role with clear purpose and impact. Shift patterns that can suit those who prefer nights. Rewarding and person-centred work. Strong teamwork on shift. Valuable training and experience. Supportive immediate colleagues. Opportunity to progress within the company.

Cons

Communication between shifts could occasionally be improved. Staffing levels can sometimes feel stretched. Opportunities for progression may depend on availability of roles. Policies and procedures can change frequently. Some inconsistency in management communication. Workload can increase at short notice. Limited flexibility around rota changes at times. Pay could be more competitive for the level of responsibility. Can be emotionally demanding. Communication could be clearer at times.

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