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      Lifeplus

      Engaged Employer

      Lifeplus reviews

      Was a great company until bad leadership changed the culture to fear based management. - Customer Service Team Leader Lifeplus Employee Review

      1.0
      Feb 11, 2022
      Customer service team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was alright, however the new salaries being offered are about 2k lower than when I started. The peer group and the CCAs are great. HR is also great with a very caring attitude and focus on people and their wellbeing. You get three free products a month as an employee which is nice. The handling of COVID was good and work continued from home.

      Cons

      Fear, fear, fear. That's the way people are being managed. You are constantly wondering if you are going to lose your job, the inept management of some of the senior customer care management is laughable. When your team is performing well, you are instructed to find problems in your team. This is not right. Technical difficulties are a constant, but a few months down the line the CCA can be blamed for it and entered into a disciplinary. The paybands for the roles have all been lowered, which was not communicated and when questioning it you get lied to. Good people get overlooked as they might be a threat to the control the senior management team are trying to grab. It was such a great place to work, but the last year has been atrocious.

      avatar
      Lifeplus Response
      3mo
      Thank you for outlining your experience so honestly. The concerns you’ve raised around leadership, communication, and consistency are acknowledged and will continue to shape the work being done across the business.

      Explore other reviews about Lifeplus

      5.0
      Jun 15, 2026
      Skilled labor & manufacturing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

      Cons

      Manufacturing work is demanding, with strict requirements and deadlines.

      4.0
      Jun 30, 2026
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Help customers with a wide range of concerns - Learn more about health and wellness products - Opportunities to build confidence and experience - Strong focus on quality and service standards - Good compensation and benefits package

      Cons

      Performance standards are closely monitored, which can create additional pressure.

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