Supportive team but poor management and slow processes - Stockroom Assistant Lush Employee Review

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, simple responsibilities, keeps you fit.

Cons

Not very well managed at the top, big deliveries arrive in unsorted crates which takes longer to process. Pricing everything individually when prices are subject to change takes a very long time and seems counterintuitive. Health and safety concerns regarding stockroom conditions aren’t always actioned. Little career progression.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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