Good company - Call Handler NHS 24 Employee Review

5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Really great company to work for. Very professional and the managers are alwauys on hand to help.

Cons

Working every weekend on certain rota's

Explore other reviews about NHS 24

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great colleges to work on the variety of shifts

Cons

Shame that TM/management feel that they are better than everyone else yet they do not have a clue what call handlers have to put up with. Shifts can be very close together with late finishes with the dept making them up not having a clue as to how tough the turn around on shifts are as they dont do shifts

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping people, adequate pay, NHS pension

Cons

Appealing behaviour from managers who do nothing all day and enjoy abusing staff for a laugh. Management seem to have their own group who just enjoy sitting in higher position and enjoy the power on other. Really unhelpful, the HR should do a better job when hiring managers.

1
See reviews by: Helpful|Rating|Date|All