Terrible change in commission for Ae's/SDR's in 2023 - Sales NiCE Employee Review

1.0
May 1, 2023
Recommend
CEO approval
Business Outlook

Pros

market leading products, good brand recognition and great product YouTube videos.

Cons

Where do I start? commission for all sales people in 2023 is far worse than previous years, they try to claim its the same, but its not, which ever way you cut and dice it, they've made it massively worse, especially for SDR's who are capped. 1) commission is 50% what it used to be 2) territory size has halfed 3) bew business Spiffs no longer existent 4) rude management 5) nonsensical office policy, a company that claims to sell employee and customer experience products hasn't done any research on mandated office days, and the counter productive effect they have?? 6) ban on all travel and lunch expenses 7) massive waste of time with tons of internal calls, training and workshops, NOT NEEDED 8) Massively over priced products 9) Micro managed or not helped at all 10) Basic pay is bang on average, for a company of this stature it should be higher

avatar
NiCE Response
3y
Thank you for your feedback. We, at NICE, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. If you have specific concerns that you want to discuss, please contact your HR Business Partner, or direct manager.

Explore other reviews about NiCE

5.0
Jun 30, 2026
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Pros

- Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

Cons

- None that i can think of

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NiCE Response
3d
Thank you for taking the time to review us. We’re delighted to hear that you had a positive experience during your time at NiCE and wish you the best in your professional endeavors!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
1w
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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