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Progress Housing Group

Engaged Employer

Shambolic - Customer Service Representative Progress Housing Group Employee Review

1.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Rota I suppose x

Cons

Managers Conditions No one knows what they're doing

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Progress Housing Group Response
1mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met your expectations. We recognise the importance of providing colleagues with a safe, comfortable, and well-maintained working environment, and we continue to invest in and review our workplace facilities. We value all feedback as it helps us identify areas for improvement and better support our colleagues.

Explore other reviews about Progress Housing Group

2.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

left alone for the most part if you want an easy life, its the place to be

Cons

useless staff get away with murder, management too scared to tackle troublesome staff good staff get used and put on more while lazy people get away with doing nothing lack of honesty and back bone from management big click in the management department which is stifling progression for others breach's of policy in many areas that are swept under the rug face fit culture god forbid you have an opposing opinion lack of genuine experience in some senior management positions lot of backstabbers VALUES LED ORGANISTION SUPPOSEDLY, I DONT THINK SO

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Progress Housing Group Response
1mo
Thank you for sharing your views and for your contribution during your time with us. We recognise that colleagues can have different experiences, and we take all feedback seriously. We remain committed to creating a positive workplace culture built on fairness, respect, and accountability, and we continuously review how we support and develop our people. We wish you every success in the future.
5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Like-minded people Supportive colleagues and teams Opportunities to grow and develop your career Hybrid and flexible working Culture of trust and respect Clear vision and values

Cons

No cons for my role and team.

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Progress Housing Group Response
1mo
Thank you for taking the time to share your experience and for your continued commitment over the past 8–10 years. We’re delighted to hear that you value our supportive culture, flexible ways of working, and the opportunities available for growth and development. Creating an environment built on trust, respect, and collaboration is incredibly important to us, so it’s great to know this is reflected in your experience. Thank you for being part of Progress Housing Group.
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