Great place to work, nice people, good bens / comp - Senior Service Delivery Manager SAP Employee Review

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- Compensation is competitive with the majority of the market - Very strong emphasis on a sustainable strategy for the future of ERP - Focus on celebrating success and employee experience is the best I've seen in a firm. - Strong but empathetic UK leaders / senior managers

Cons

- The busy periods are very busy (particularly end of year). Although it's tough, if you put the effort in and do well, it's really noticed. - Main con is this focus on sustainable strategy has led to several rounds of redundancies across the global and UK organisation. It's concerning that employees are told 'that's it, no more reductions' and the next year, there's another announcement. Hoping this stops soon and the fear of job security will dissipate. - 3 days a week office announcements were a shock, just after closing many satellite offices more locally.

Explore other reviews about SAP

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Great ethic, Extremely customer service and satisfaction oriented

Cons

Could be more aggressive to acquire US baed firms. Apart from that there is no cons at the moment

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

See reviews by: Helpful|Rating|Date|All