Unrealistic expectations - Cleaner SBFM Employee Review

2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Free memberships Decent colleagues Friendly gym members

Cons

I worked at one of the PureGym sites and SBFM management was threatening us with disciplinary action every time we did something wrong or something so innocent like charging a mobile phone. Often times we would run out of products but they still expect us deliver “high standards” of cleaning and if you don’t they will BLAME YOU FOR IT even though you know you’ve cleaned everything no matter what you do even if you take a picture and send to their chat group they wont even acknowledge it or praise you for it. SBFM management will sometimes come to the gym not just to do their audit checks but to watch and stalk their employees to make sure they are doing their job.

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SBFM Response
5mo
Thank you for taking the time to share your experience. We're pleased to hear you had positive interactions with colleagues and gym members, and that you valued the free membership benefit during your time with us. We’re truly sorry to hear that other parts of your experience didn’t meet expectations. We take all concerns seriously - especially those relating to communication, fair treatment, and how our standards are supported on-site. It’s never our intention for colleagues to feel uncomfortable or unacknowledged in their roles. If you’d be willing to share more, we’d appreciate the chance to understand what happened in more detail. Please reach out to us directly at feedback@sb-fm.co.uk - we’re committed to learning from feedback and improving wherever we can. SBFM Team

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Cons

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1.0
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Cons

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