Apr 21, 2026
SBFM Response
1moWe’re sorry to hear that this was your experience and appreciate you taking the time to submit a review. At SBFM, we take all concerns relating to colleague experience seriously, including feedback around communication, pay, scheduling and workplace conduct. We recognise the importance of ensuring colleagues feel supported, respected and listened to throughout their time with us.
We also want to reassure anyone reading this that we do not post fake reviews. We actively encourage honest feedback from colleagues across the business so we can continue to learn and improve. As a people-focused business operating across hundreds of sites, we know there are always areas where we can do better, particularly as we continue to invest in our systems, processes and colleague support.
Feedback, both positive and negative, plays an important role in helping us identify where improvements are needed. We’re sorry that you feel let down by your experience and wish you all the best for the future.
If you’d be willing to share more about your experience, please reach out to us directly at feedback@sb-fm.co.uk - we’re committed to taking on board feedback learnings and improving wherever we can.
SBFM Team