Worst Experience I have had - Sales Director Serco Group Employee Review

1.0
Aug 2, 2016
Recommend
CEO approval
Business Outlook

Pros

The people of the 'shop floor' are the workers, great commitment to the client base. Good pockets of teams doing a great job

Cons

No senior management/ leadership, hopeless. Lots of 'jobs for the boys' in the director layer upward. Its all about who you know.... Lots of people have been in Serco a long time and are very comfortable - i doubt they will ever move. Most of there appear to be in the senor management layer. Lots of comfortable closed management groups. There is an undercurrent of questionable decision making, i am not convinced that all the decisions are for the benefit of the company and not for personal gain. There are still questions to be answered - corruption within Serco exists.

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5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Job is mainly based on how well you can work systems with computer software.

Cons

Things are constantly changing on the fly.

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice benefits, and health plans

Cons

Commuting, travel, and cost of parking

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