customer service - Anonymous employee Smiths News plc Employee Review

Really welcoming, colleagues genuinely want you to succeed A new vision and mission for the company and lots of change means you can make a difference and have your ideas and voice heard People are proud to work for us and there are lots of long service employees Strong focus on developing people through a mixture of leadership programmes, Apprenticeships and self taught learning Focus on Operational Excellence and investment in new technology

Can be limited promotion opportunities in some areas due to a flat structure but there is work ongoing for developing career pathways and a strong growth agenda

work/ life balance recognition autonomy approachable managers

no pay raise management decisions to change is slow no career progression