Constant redundancies. No vision or strategy. Dire, dire, dire. - Marketing Manager The Cigna Group Employee Review

2.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I'd struggle to think of pros. There are none. The business is mostly based in the US, so working internationally means you have unrealistic expectations, tiny teams and no resource. Since they got rid of the senior marketing leader and centralised marketing team in international, there is no marcomms leadership or voice at the top, only the leaders of each regional group fighting for supremacy with no adults at the table to calm panic or have a view that isn't siloed in regional business goals. Changing priorities and a lack of vision mean a constant sense of panic and overwhelm. I worked here only six years and saw major restructures every 18 months or so. Repeat 'This will definitely fix the (undefined) problem!' roughly every year and a half and you will have a sense of the 'management vision' of Cigna International senior leadership. Good people leave quickly, whether by their own choice or not. I should have left sooner.

Cons

All of them. Take your pick. My top would be: smart, qualified people tend to leave quickly, and if they don't leave of their own accord, they are made redundant. Not surprised to hear from a former colleague that Cigna has announced at least 2,000 redundancies rolling through 2026.

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The Cigna Group Response
3mo
Thank you for sharing your feedback with us. We value hearing from people like you and value the opportunity to learn how we can improve.

Explore other reviews about The Cigna Group

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work flow, with like minded individuals trying to get to a common goal. People are willing to help when you need it

Cons

None at all very good time overall

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
5d
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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