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Thermo Fisher Scientific

Engaged Employer

Worst company I have ever worked for - Customer Service Representative (CSR) Thermo Fisher Scientific Employee Review

1.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Working hours are decent and you get an early finish on a Friday

Cons

Since I have now moved to an organisation with respect and integrity who treats employees fairly and with compassion I can honestly say looking back this was the most unprofessional and toxic environment. Firstly, there is a blame culture and no proper training with abysmal compliance so everyone does things differently yet blames one another for problems instead of coming to you with a resolution. People talk behind your back to you about personal matters including management - for example, when we had team members off due to mental health reasons it was openly shared within the office! Secondly, they have dragged everyone back to the office to do the job we can do perfectly well at home for five days a week again so we can all sit in traffic for two hours and sit in an office that is literally falling apart. You are also EXPECTED to do hours outside of your contract without pay despite the fact this is barely above minimum wage. Additionally, if you even try to make a HR complaint HR will share that with their friends in the office so don’t bother. It’s like being at school where if you don’t want to be teachers pet they don’t like anything you do. I wanted to state that the actual job itself is not terrible and Thermo offers some decent benefits like private healthcare and bonus potential, however the basic salary is far below competitors and with a lack of training none can actually manage to do the role properly not to mention managers constantly putting you down instead of giving fair appraisals and helping with development.

Explore other reviews about Thermo Fisher Scientific

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Gain much experience in GMP work

Cons

N/A at this very moment.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

If you're stuck in the Greenville area for some unfortunate reason, it's a job.

Cons

This place is functionally a mafia. The same rotating cast of "old head" people that have been at the site for decades watches each other's backs, and overworks everyone else. God help you if you're actually capable or smart, because they will overload you as much as possible, while ensuring that they, and their pals, do as little as possible. They really have no concept of capacity management at all. There is no math, metrics, or even mild logic that goes in to how they define R&R or distribute work. No one really knows how to do anything at all. Things that sound simple, like shipping a sample for instance.. Well, clear your afternoon. It doesn't help that all of their systems are completely antiquated. I should also note that you won't get any support on anything really, from training to execution. No one wants to be here, and it's so obvious. The place looks and feels like a prison because it is. It doesn't even pay that well compared to other pharma companies! That barbed wire isn't there to keep people out, it's to keep them in.

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