The good the Bad and the Ugly - Anonymous employee Westcoast Ltd. Employee Review

2.0
Apr 12, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The upper echelon management is spearheaded by a very passionate and dedicated Alex Tatham whom I believe could inspire anybody. He has done wonders for the business, that I cannot fault and I am certain that Joe is enjoying the benefits of such a focused MD.

Cons

The company has a high turnover of general sales account managers of which for many it is their first foray in the I.T industry. There is an incestuous culture than exists within the lower ranked management team's and team supervisors. This onion like layer consists of multiple supervisory, team management, group management with many of these positions being filled by a clique group that can make you feel very much an outsider. There was often a childish nature to the office and it was this that made my decision to seek new pastures as I had a family bereavement and had to leave the office early unfortunately this was accompanied by the entire sales floor clapping and jeering with shouts of "I wish I could leave early" they didn't know my circumstances but that doesn't excuse it either.

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Westcoast Ltd. Response
7y
Firstly - that's flattering and I am delighted that you like my style of leadership. However, I am disappointed that you felt 'out of a clique' particularly as a number of more recent positions have been filled by new hires from outside the business as we try to bring a new perspective to the sales team and I value our Team Spirited behaviour very highly. We have a vibrant sales floor and as a fast-moving sales focused business we feel a light-hearted environment benefits the team. I am sorry that on the occasion you mention you felt it was not an appropriate response, however, as the team weren’t aware of your personal circumstances I am sure it wasn’t meant with any disrespect. If you wish to discuss this further we’d welcome you to contact the HR team at HR@westcoast.co.uk. Alex

Explore other reviews about Westcoast Ltd.

4.0
Nov 4, 2023
Recommend
CEO approval
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Pros

location timing perks management management

Cons

Hybrid Sick leave WFH Low salary parking

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Westcoast Ltd. Response
2y
Clearly any business must remain competitive and grow. We must ensure we pay at least a market rate - particularly in sales where commission is an important incentive. We have also asked that account managers work from the office - it helps new staff members learn and provides a differentiator from our competitors. Car parking is a problem which we are constantly working on. Thanks for your positive review of management though. Alex
4.0
Mar 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Strong culture, work hard and play hard.

Cons

Internal systems could do with an update

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Westcoast Ltd. Response
3y
Thank you for taking the time to leave a review. Thank you for the positivity! Our IT division are working hard to develop and improve our systems with some amazing projects going on. Looking forward to sharing these with everyone.
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