Ericsson reviews

4.0

78% would recommend to a friend

(17,729 total reviews)
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Börje Ekholm

77% approve of CEO

56% positive business outlook

Ericsson has an employee rating of 4.0 out of 5 stars, based on 17,729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ericsson employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

18K reviews
2.0
Sep 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Some excellent people within the few who remain in the UK. Good, challenging technical work.

Cons

Obsessed with replacing technically experienced UK engineers with low cost, inexperienced college leavers in India. Too top heavy with higher management roles. Too many bean counters and not enough quality driven engineers.

3.0
May 10, 2017
Recommend
CEO approval
Business Outlook

Pros

The company I worked for before was bought by Ericsson, and everything started out well with a forward-looking management team and the will to invest in new technologies. Since then, however, we have been hit by redundancies and increasing bureaucracy. Modern offices, nice location, great colleagues who are generally intelligent, lively and very overqualified for the job. Some of the content is really interesting as work is for a variety of broadcasters/clients. Laid-back culture for the most part. Decent benefits such as flexible working and the possibility of working from home.

Cons

Pay is shockingly low among non-managers and even middle managers, though the company likes to tell us it is in line with industry standards. Management training is almost non-existent, and there seem to be far too many people employed at higher levels with incomprehensible job titles and functions. Managers are also sometimes expected to be account managers rather than people managers, meaning that staff can be overlooked. Staff turnover on some teams is so bad it is like a revolving door, and work/life balance varies greatly depending on which team you are on. Some jobs are extremely monotonous. Many people come to rely on overtime money because the base salaries are so bad. The IT systems are impenetrable, and dealing with other teams that are all in other countries because of offshoring (e.g. for expenses or HR, for example) can be difficult and bureaucratic. Team spirit has decreased since we were bought, and retention is increasingly difficult. Opportunities for advancement do exist, but generally not within teams - you would have to change job role internally.

3.0
May 31, 2017
Recommend
CEO approval
Business Outlook

Pros

I initially worked for a company that was bought by Ericsson, most of us from creative rather then corporate backgrounds. A few of the perks were - modern offices - flexible work hours - working from home - good, relaxed atmosphere, surrounded with fun people from different backgrounds and countries, very international - paid overtime

Cons

For a communications company the internal communications are beyond bad, finding any information in a jungle of acronyms that nobody knows what they stand for is rather untransparent and difficult. - being from a creative/media background there isn't many options for moving up in the company - shockingly low salaries/no salary increases/no bonuses (in the UK at least) - high staff turnover - a lot of offshoring and redundancies - HR is slow and unorganised, hard to find information - poor IT infrastructure, you're not being provided the necessary tools to do your job properly and getting anything fixed is a lengthy process - the employees aren't shown enough respect or that they are valued by the company

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