Does FedEx pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FedEx. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at FedEx?

59% of FedEx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at FedEx?

Package Handler (6493) , Part Time Package Handler (3079) , Courier (1171) , Operations Manager (1101) , Material Handler (942) , Fed Ex Ground Package Handler (854) , Driver (514) , Courier Driver (402) , Delivery Driver (394) , Customer Service Representative (363) , Manager (318) , Warehouse Worker (303) , FT Courier (300) , Account Executive (263) , Truck Driver (249)

What are the pros of working at FedEx according to real employee reviews?

"Has its ups and downs but good pay and as many hours as u can handle" ((in 3879 reviews)); "Great for people who lie physical activity and to stay busy during the work day." ((in 1475 reviews)); "Good work life balance and flexibility." ((in 697 reviews)); "FedEx Custom Critical (the air expedite department is now in FedEx Express) has a great culture." ((in 580 reviews)); "You can make good money and limitless amount of work and can move up in positions" ((in 521 reviews))

What are the cons of working at FedEx according to real employee reviews?

"Employees come and go frequently due to the difficulty of the job and the poor management." ((in 1715 reviews)); "Long hours no more then 12hours in new york which is really 13 if you include that hour of." ((in 1243 reviews)); "Overall I still enjoyed my time at FedEx and sometimes it just depends on your luck whether you meet a good or bad manager." ((in 928 reviews)); "poor upper management locally louisville" ((in 363 reviews)); "Only issue is that salary is low for current employees and will never be able to catchup with new hires." ((in 317 reviews))

What are employees saying about FedEx layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx layoffs and their outlook for job security at FedEx in 2026.

What FedEx locations have received the highest employee ratings?

Stansted , Manchester , Coventry , Atherstone , Nuneaton , Stansted , London , Milton Keynes , Birmingham

FedEx reviews

3.5

59% would recommend to a friend

(35,508 total reviews)

Raj Subramaniam

55% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.1

Senior management

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36K reviews

2.0

Jun 15, 2021

Do not care about their customers and have zero customer service.

Account manager

Recommend

CEO approval

Business Outlook

Pros

People in my team were lovely, helpful and friendly.

Cons

Pointless and childish KPI's such as 15 phone calls a day which means you get absolutely nothing else done that you need to get done such as pricing. CRM systems are dated and slow. Takes about 2 hours to try and get a price quote and even longer as most have to go through a special team. Customers get treated terribly, delivery service is poor and the Customer Service team are impossible to get hold of and when customers do get them they get no information and they come back to the account managers ranting and raving. Standard promotion of a 'great culture' through wellness emails and mental health emails when in reality peoples mental health is generally affected by the ludricrous daily targets. Experienced staff are treated like interns.

1.0

Jul 14, 2024

Not for me

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Straight forward work , good location

Cons

Pay was not worth it

5.0

May 24, 2023

Not worth the mental distress

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Not many Saturday shifts are allocated -You get decent breaks -You learn many transferable skills -Free tea and coffee -Tuck shop but nothing healthy is available -The office is a nice building, plenty of shops around -Public transport available, though buses only come every so often -Some really good people work here and colleagues are willing to help you -The hours are good -Sometimes overtime available

Cons

-Cliquey workplace -Incompetent and arrogant management -Management lack empathy and understanding -The pay is below other contact centre jobs in the area but they brag that it’s better, simply not true -Not disability or neurodiverse confident -Supervisors don’t have a clue what’s going on half of the time because higher ups lack communication skills and don’t take feedback on board -Little to no training -Your face needs to fit -Toxic environment -You’re just a number -High turnover

Viewing 1 - 3 of 35,508 Reviews

Jobs at FedEx

Ramp Handler

Stansted, South East England, England

Darlington, North East England, England

FedEx

FedEx reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Do not care about their customers and have zero customer service.

Not for me

Not worth the mental distress

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