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      FirstGroup

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      FirstGroup Customer Service Representative reviews

      1.5

      0% would recommend to a friend

      (7 total reviews)
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      David Martin and Graham Sutherland

      Not enough data to show CEO approval

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      1.0
      Jun 13, 2025

      Don’t waste your time

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None - unless you know someone that already works there

      Cons

      They do not appreciate their staff, if they say jump and you don’t say how high you’ll be out the door. They are not an equal opportunities employer. If your face doesn’t fit they’ll find a way to get you out

      Viewing 1 - 3 of 7 Reviews
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      Glassdoor has 391 FirstGroup reviews submitted anonymously by FirstGroup employees. Read employee reviews and ratings on Glassdoor to decide if FirstGroup is right for you.