FirstPort reviews

2.6

30% would recommend to a friend

(111 total reviews)

Martin King

33% approve of CEO

35% positive business outlook

Reviews by job title

111 reviews

Reviews about "Culture"

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1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Team work - customers - feeling like you are making a difference

Cons

No support , blame culture , looking to blames managers for Everything and no accountability further up the Business. PMs that won’t stay . Things that change constantly. Systems that are not updated with the correct forms or procedures and then managers blamed for getting it wrong. Getting screamed at by residents or families for things you can not control . Feeling untrusted by our own company . Ask you for help one week and throw you to the wolves the next . I’ve seen it all and now it’s at the worst it’s ever been , DMs are applying else where in droves and pms !! Development managers are customer facing we are the face of retirement but are treated like the lowest of the low of no value by the wonderful staff above pms . Investigations against colleagues when conversations co hi of of taking place instead . Such a blame culture

avatar
FirstPort Response
1w
Thank you for sharing your feedback. We are truly sorry to hear that your experience at FirstPort did not match the enjoyable employee experience we aspire too. We take all employee feedback seriously to identify areas for improvement. We are committed to fostering a positive and supportive work environment, and we would appreciate the opportunity to understand your concerns in greater detail. We value our employees and are always looking for ways to improve our workplace culture
1.0
Jun 10, 2026

Toxic culture with high turnover and poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Little to recommend. Employees and customers treated badly

Cons

Senior management team out for themselves. Will throw anyone under the bus, driving a blame culture. Huge staff turnover problems as people can't stand working there. Avoid!

avatar
FirstPort Response
3w
Thank you for sharing your feedback. We are truly sorry to hear that your experience at FirstPort did not match the enjoyable employee experience we aspire too. We take all employee feedback seriously to identify areas for improvement. We are committed to fostering a positive and supportive work environment, and we would appreciate the opportunity to understand your concerns in greater detail. We value our employees and are always looking for ways to improve our workplace culture.
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