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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(297 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

297 reviews

Reviews about "Management"

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4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment Good training

Cons

High workload expectations and time-management expectations

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Firstsource Solutions Response
3d
Thank you for taking the time to share your feedback. We are pleased to hear that you find the work environment good and appreciate the training provided. It is encouraging to know that these aspects have contributed positively to your experience.
1.0
Jun 24, 2026

Toxic culture and poor pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some colleagues who are also in the trenches that make it bearable. Other than that I would score 0 with no pros

Cons

* Poor pay relative to workload and responsibilities. * Inconsistent pay across grades, with little transparency or fairness. * Excessive micromanagement that undermines trust and autonomy. * A culture of constant disciplinary threats rather than support and development. * Negative workplace atmosphere that impacts morale. * Unequal treatment of colleagues, with inconsistent standards applied across teams. * Senior management decisions often have a damaging impact on staff and workplace culture. * HR is largely ineffective and offers little meaningful support to employees. * The Head of People lacks the people skills expected of the role and is often unhelpful when issues are raised. * Limited confidence that employee concerns will be listened to or acted upon.

Viewing 1 - 3 of 297 Reviews

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