Fiserv reviews

- Ignore the CEO rating you see here as it is not reflective of the majority's opinion. There is absolutely no way that over 50% of people have faith in our senior leadership at this point. - How happy you are within your role is 100% dependent on how lucky or unlucky you get with the Manager running the team. - Blatant favouritism within certain teams in the GFS organisation. Those who speak up or challenge decisions made or communicated by their manager will be ostracised and overlooked for opportunities. A horrific environment to have to work in. - Hybrid working with 2 days per week from home is apparently permitted, but if your manager isn't in favour, they will make it very clear that those who badge in 5 days per week will be the ones to progress. They do not want to acknowledge that the work can be done just as well, if not better, remotely. - I saw some fantastic Directors and VP's be let go over the past couple of years while other highly problematic members of management have retained their positions. - Targeting of remote employees at all levels in each round of cuts. - 'We need to do more with less' has been the tag line for years now. How many more cuts to already overwhelmed teams does the leadership team think can happen before everything fails and the clients suffer? - Between redundancies and moving on to better positions elsewhere, the company has haemorrhaged talent which they cannot backfill.

- Forced a totally unnecessary return to office full-time with no hybrid or remote option allowed. The only logical explanation for this archaic decision is that it is designed to encourage attrition - Complete disregard from senior management and executive teams for staff's work/life balance and mental health - No job security. Redundancies announced at least once per year (occasionally twice), many occurring in teams that cannot afford to lose any more people and remain functional. People feel like they're always looking over their shoulder - Teams under-resourced, overworked and stressed due to above-mentioned redundancies, causing high levels of sick leave and attrition in critical areas - Culture of fear has crept in since the acquisition of First Data. Anyone who speaks up now is deemed a problem. Management simply don't care about fixing the major issues this company has