GTR reviews

3.8

78% would recommend to a friend

(282 total reviews)
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Angie Doll

69% approve of CEO

47% positive business outlook

GTR has an employee rating of 3.8 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GTR employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

282 reviews
1.0
Sep 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay, hours, travel, discount. Fantastic pension keeps staff working there without raising issues. Great team mates

Cons

I joined GTR when Southern was independant and I really enjoyed it. Within our team, we won a company award for raising safety issues. In 2016 Southern got taken over by Govia Thameslink whom had a totally different outook to safety. After several years of not having concerns heard, I finally became more outright in speaking out about dangers including possible asbestos and highly toxic hydrogen suphide gas, which could leak within the sidings plantrooms, when the train toilets were emptied. I also raised concerns about not following manufacturers recommendations in respect of lighting columns. It had only been a few years since a member of the public had sustainstained life changing injuries as a result of one of these falling. These were serious safety concerns. Within months of speaking out, I was sacked over a very minor issue. The management opted to remain blind to the safety concerns that I was trying to raise. I then advanced my concerns to the whistleblower contact - an investigation followed, where, unbelievably, GTR investigated the wrong location as to where I raised my main concern. With GTR not being able to carry out an investigation to a professional standard, I escalated my concerns to the Railway Regulator. Fortunately they did listen. Maybe guidance of the railway regulator will help the GTR management to understand that they have a responsibility to listen and act over safety concerns? Lets hope so.

2.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

The industry is really interesting and you can meet some great people. Free travel is great and that along with a great pension are a good addition to a below-average salary banding

Cons

I had a manager who was supported by leadership in actively working against the ambitions of their team. On the job learning was micromanaged with team members being pushed to learning which didn't suit their aspirations and blocked from learning which interested them. On more than one occasion, I asked my manager to support me with dealing with bullying behaviour (once from within the team) and was fobbed off. My manager was also unable to understand the targets being set to our team, especially around diverse candidate pools. Team members who missed those targets were given recognition for their efforts, but the manager took credit for the targets that were hit when talking with senior leadership.

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GTR Response
1y
Thank you for your feedback. We are pleased to hear that you met some good people during your time. However, we are sorry to hear your experience has not been completely positive. The areas you have highlighted have been escalated. As an organisation we are passionate about development opportunities, and work closely with line managers to provide them with the tools and support to have career/development discussions. However this is ongoing and from your feedback we will look to review how and the way this approach is been delivered. We have a zero tolerance against bullying in the workplace and have an anti-harassment policy in place for employees to adhered too. We will continue to drive this message through various internal channels to help improve the working environment across the organisation. To further make improvements and identify any trends across all areas we have reviewed our exit interview process and will be implementing a more structured exit interview process going forward. Gaining this feedback will be valuable so necessary changes are made for employees to experience a more positive, respectful and fair work environment. We trust this response demonstrates we have taken on board your feedback and our commitment to continuous improvements across the organisation.
1.0
Mar 10, 2024

Unsafe cowboys

Recommend
CEO approval
Business Outlook

Pros

Reasonable pay, although we are in dispute at present having not had a rise in five years.

Cons

They make it up as they go along, most managers aren’t competent in their role and feel it is in their power to bully staff into unsafe working

Viewing 1 - 3 of 282 Reviews

Glassdoor has 293 GTR reviews submitted anonymously by GTR employees. Read employee reviews and ratings on Glassdoor to decide if GTR is right for you.