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      Headlam

      Engaged Employer

      Headlam reviews

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      3.2

      50% would recommend to a friend

      (76 total reviews)
      avatar

      Chris Payne

      52% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.2

      Senior management

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      Headlam has an employee rating of 3.2 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Headlam employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      76 reviews
      1.0
      Nov 20, 2015

      Don't judge a book by it's cover.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great building with open plan layout. Salary good, pension and annual bonus.

      Cons

      Managers, rule by stick not carrot. Micro managed staff, unsupportive and undermined. Very negative and low moral issues are the norm. The website states that they value staff, I'd ask for evidence. Training is only offered to Sales executives and those Managers that have little or no man mangement skills

      avatar
      Headlam Response
      10y
      We want to thank you for taking the time to give us your feedback. We are really sorry to hear that your experience at Headlam hasn't matched our intention of being the best place you have ever worked. We have noted your feedback—and suggestions—and will look into it as we strive on creating the best possible working experience for all our employees. We value and consider all feedback and we'll continue to find ways to improve. We are committed to create a comfortable, transparent and collaborative environment for all our employees. Thank you, again, for the feedback; it helps us make Headlam a much better place. With regards, Headlam.
      2.0
      Apr 9, 2021

      It's not what you think it is

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Headlam share scheme Pension scheme

      Cons

      Where do I start? The office staff are not appreciated enough, they must think that all we do is pick up the phone and take simple orders. We do a lot of work for most orders and get nothing back. We’ve built relationships with customers over many years which has them giving us their custom everyday and that’s not based on who their rep it’s based on the staff in the office who help them out - a lot of them complain they haven’t see their reps in months / years (yes I said years) but still Reps are getting bonuses/commission on big orders they don’t even know about when we are doing the ground work EVERYDAY. You don't get made aware of things you should know about. Important things!! Numerous occasions I've heard first hand from customers as they've heard from reps. You are kept in the dark a lot! They basically will just throw you at the deep end too and you are made to get on with it. Big changes happened last year and no one had a clue what to do. It was mentally exhausting.

      5.0
      Dec 2, 2015

      Great place to work at

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been at Headlam for 6 months now and the working environment is exceptionally good. One of the best places I've worked at. My coworkers are fun to work with and the managers are very understanding. I have met some of the best people whilst working here.

      Cons

      Can't really complain — happy with everything.

      Viewing 1 - 3 of 76 Reviews
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      Glassdoor has 79 Headlam reviews submitted anonymously by Headlam employees. Read employee reviews and ratings on Glassdoor to decide if Headlam is right for you.