Does Heathrow Airport pay their employees well?

According to anonymously submitted Glassdoor reviews, Heathrow Airport employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Heathrow Airport. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Heathrow Airport?

57% of Heathrow Airport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heathrow Airport 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Heathrow Airport?

Security Officer (222) , Project Manager (35) , Manager (21) , Security Manager (11) , Customer Host (7) , Operations Manager (7) , Finance Analyst (6) , Maintenance Technician (6) , Senior Manager (6) , Airfield Operations Officer (5) , Analyst (5) , Customer Service (5) , Intern (5) , Security (5) , Senior Project Manager (5)

What are the pros of working at Heathrow Airport according to real employee reviews?

"Good pay and can be flexible" ((in 49 reviews)); "Great people to work with" ((in 43 reviews)); "Good benefits and professional workplace." ((in 29 reviews)); "Great if your looking to not improve yourself, the place, or the team." ((in 24 reviews)); "It was also nice to be able to dress casually on Fridays and the work/life balance was very good." ((in 23 reviews))

What are the cons of working at Heathrow Airport according to real employee reviews?

"Middle management poor and increasingly odd decisions" ((in 43 reviews)); "Long hours and shift patterns are crazy" ((in 33 reviews)); "Unprofessional managers no people skills." ((in 12 reviews)); "Ineffectual senior leadership more concerned with own survival." ((in 7 reviews)); "Shift work can be a bit unsocial" ((in 7 reviews))

What are the top reviewed Heathrow Airport locations?

Heathrow , London , Hounslow , Slough , Hayes , Bracknell , Burnham , Brighton , Aylesbury , Sherborne , Northolt , Winchester , Gosport , Stansted , Romford , Kettering , Stanwell , West Drayton , Hillingdon , Gatwick , Godalming , Crawley , Glasgow , Londonderry County Borough , Bath , Oxford , Southampton , Heather

Heathrow Airport reviews

3.5

57% would recommend to a friend

(754 total reviews)

Thomas Woldbye

52% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (754 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Heathrow Airport has an employee rating of 3.5 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Heathrow Airport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

754 reviews

4.0

Jul 3, 2026

Great learning opportunities

Analyst

Recommend

CEO approval

Business Outlook

Pros

Progressing learning curve as many new things to learn, mostly learn by doing to solve the problems.

Cons

It sometimes less organised across stakeholders that disrupts the workflow.

5.0

Jul 2, 2026

Valuable exposure but slow top-down communication

Finance business partner

Recommend

CEO approval

Business Outlook

Pros

Great exposure and ability to enhance processes

Cons

Top down communication can came later than ideally expected

1.0

Jun 15, 2026

Good people and benefits, but toxic leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people nice bonus and insurance for family.

Cons

Toxic leadership in the newly established team.

Heathrow Airport Response

5d

Thank you for taking the time to share your feedback. We are glad that you think your colleagues and benefits are positives to working here. We are particularly concerned to hear your comments regarding leadership behaviour. We take all feedback about workplace conduct seriously, and fostering a respectful, inclusive, and supportive environment is a top priority for us. Thank you for raising so that we can look into this - we wish you the best in your future endeavours.

Viewing 1 - 3 of 754 Reviews

Jobs at Heathrow Airport

Airport Control Coordinator

Employee Relations Specialist

Finance Business Partner

Sustainable Travel Manager

London, England

View job