High Society reviews

4.1

97% would recommend to a friend

(295 total reviews)
avatar

Fergus O'Loghlen

95% approve of CEO

80% positive business outlook

High Society has an employee rating of 4.1 out of 5 stars, based on 295 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The High Society employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

295 reviews
5.0
Nov 20, 2015

Great flexibility for students

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free training, friendly office staff, and plenty of work available at most times of the year. You can pick long or short shifts as you like, and do as many in a week as you want. You can go off and do exams / travel and start back with no problem or apology needed. The work is in interesting places all over London and you see a different side of life. The other agency staff are usually students and are very nice people.

Cons

The work can be physically tiring, there's lots of standing and sometimes walking long distances in the very big venues: good levels of fitness and stamina helps a lot. Only some of the jobs have opportunities for tips.

4.0
Mar 19, 2015
Recommend
CEO approval
Business Outlook

Pros

I am quite new to London, travelled from Manchester last year, so I took this job opportunity from my student job board UAL. Easy to get to short walk from Clapham South tube, northern line. Nice office with sweets for people waiting, and picture books showing events. A thorough but painless interview, and I got on well with the interviewer, who invited me back to training within 2 days. The owner, I think his name is Fergus, spoke to us in the training room, and we all met the rest of the very professional office team after the training to discuss trial shifts, which are obligatory btw so you must get started quickly. My trial shifts were canapé parties at The National Portrait Gallery, and Chelsea Design Centre. The first shift was quite long and we didn’t get break for over 5 hours, however they were lovely managers and met nice people so I would actually work in these places again. I quickly got to socialise after my second shift, and realised many people had other jobs too. However this is enough for me as I am bombarded with e-mails every day from the HS office, with more dates, and dates for the distant future too. I am still learning how to use the mobile-staff-portal, but it is good the way you can see your ‘booked jobs’, and ‘future jobs’ where you can register interest, all from your smart phone. A tip is to book 7 – 10 days in advance which allows you to know you can pay your rent, and then fill in with extra jobs, when last minute events come in.

Cons

I had to buy my uniforms, shirts and a corkscrew, which is branded !! which cost £20.00, and was told to remove my ear-studs, and one would not come out properly!... if removing jewellery bothers you then don’t bother with this job !! Everyone had to do this before the photos and for every job. I really think some uniforms shod be given to us, or a deposit taken instead. You must budget as pay is at the end of the month.

1.0
Jan 3, 2014

AVOID

Recommend
CEO approval
Business Outlook

Pros

Many shifts available especially at Christmas. Possible to earn money just in university holidays. Occasionally shifts are enjoyable, particularly ones for small private events. Increased pay offered when they can't find enough staff to work for shifts.

Cons

Poor pay (national minimum wage rather than London living wage - which government recommends any which others have started to pay). Often nasty manages at events. Treated like rubbish and spoken down to. Poor training - 2 hrs in head office watching videos and having bare basics of serving demonstrated. Expected to remember all info or will get in trouble. Someone mentioned that getting a free cab home after 12 is a 'benefit' it is not a benefit, it is the law. A couple of times I have - and others - actually had to take a night bus home as no one has picked up when I phoned the emergency line to ask about getting a cab. (Very) Frequent cancellations - sometimes just a few hours before shift is too begin (annoying when you are organising your time and finances around them). It seems probable that they overbook much of the time as an insurance (with the hope that some people will cancel and they can fine them!) and they have to lay a lot of people off. Large fines if employee cancels any shift without giving notice 4+ days of notice. As if this is not bad enough - holiday pay must be requested within a particular timeframe online otherwise they will not pay up. This application process is included in the contract details, however should you forget or be misinformed by head office (as I was) then they will tell you that it is too late for them to do anything about it and it's not their problem. Just to make it clear - this is illegal so I advise all employes who have been caught out to get in touch with ACAS if this happens to you. Please note that it is illegal to indicate I'm the contract that holiday pay may not be granted for any reason - employees are ALWAYS entitled to their pay. The above advice goes for all agency staff, I have heard bad things about other staffing agencies too. To put it plainly - just completely avoid this company - period!

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