Hitachi Rail reviews

3.7

70% would recommend to a friend

(551 total reviews)
avatar

Giuseppe Marino

79% approve of CEO

63% positive business outlook

Hitachi Rail has an employee rating of 3.7 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hitachi Rail employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

551 reviews
1.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

None, how any trains get built or maintained is a miracle

Cons

Everything! Grossly inexperienced senior management where their incompetence pervades the organisation. An excessive propensity to hire disengaged interims will be fatal to any mega-project's stability and indeed any cultivated competitive edge will be transient at best. Bombardier and others have nothing to fear! Bids for High Speed Rail 2 (HS2) and NTfL (New Tubes for London) are staggering disorganised where key financials are largely unknown and arbitrarily decided almost overnight to ensure Hitachi remain in the competitive process. This is straw-clutching at its best. Parent company (Japan) excessively involved and strangle any real ability to apply a commercial and UK-focused operating model - international business models are not one-size-fits-all and should be flexed for local norms Complete lack of focus on 'real' business issues that involve profitable delivery and instead are pre-occupied with pointless paperwork that no-one reads

1.0
Jul 25, 2017
Recommend
CEO approval
Business Outlook

Pros

There are none at all

Cons

Hitachi is the home of the most chaotic working environment I've ever encountered. Disorganised and lacking process, the company excuses the shambles it is by telling the staff that these are 'growing pains' and yet nothing is done to fix them, many of these issues are long standing but are kept with the 'thats the way we've always done it mentality'. Anyone who dares to suggest that there is something seriously wrong is made to feel that they are not a team player and staff employee survey results are often edited to make them look significantly better to bolster that view. I personally have never worked anywhere where literally every member of the Executive Team is gunning for everyone else and pretending that they aren't. It's entertaining watching them all stab each other in the back whilst smiling across at their victims but makes for a bad working environment. The resulting lack of leadership is dispiriting but is swept under the carpet by the Executive Team who are all having such a good time avoiding each others knives and patting themselves on the back (along with the large bonuses that this brings) that they don't care about the soul destroying lack of morale in the office. On top of that an intentional disconnect has been created between the UK and Japan allowing egos in the UK to be able to run unchecked Echoing another commenters view, I'd agree that HR are a joke. Members of the senior HR team who should be working on the various issues amongst the staff seem to be permanently out of the office on various charity expeditions - whilst I was there there was an eight week period of time when one member of the HR senior Leadership came in once. Bids are often massively under resourced, often submitted late and there is a continual leaning towards making it up on the 'back of a cigarette packet' with no communication between finance and Sales often meaning that the numbers and pricing would be completely off of where they should be. Staff pay lower across the board than Industry averages - if you are stupid enough to accept a job here negotiate a good salary going in as you will never get it reviewed again in spite of promises to the contrary. If you are told your salary will be reviewed six months after joining - it won't be.

1.0
Oct 2, 2017

Don't join, you will regret it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many, other than your monthly paycheque, unless you are one of the click and got your job through knowing a key stakeholder

Cons

Massive blame culture, they say it's a just culture but put your hand up and there are no second chance, you will be penalised. It always has to be someone's fault Communication is non existent, managers are unapproachable and don't take responsibility Managers that aren't assigned to one site are barely visable Managers think they are better than everyone else and treat you like second class citizens Each dept is working in isolation, in some circumstances against each other Staff are starting to leave in abundance Training is disorganised with no structure to follow

Viewing 1 - 3 of 551 Reviews

Glassdoor has 842 Hitachi Rail reviews submitted anonymously by Hitachi Rail employees. Read employee reviews and ratings on Glassdoor to decide if Hitachi Rail is right for you.