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      Hyperoptic

      Engaged Employer

      Hyperoptic reviews

      3.4

      55% would recommend to a friend

      (5 total reviews)

      52% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      5 reviews

      Reviews about "Diversity & Inclusion"

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      1.0
      Jun 15, 2025

      Chickens

      Lead fibre engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonus if you meet your KPI's. 35 days annual leave

      Cons

      People are afraid to speak up to the problems and managers who were engineers once upon a time are now regional field managers have no experience in dealing with situations nor they have any kind of management skills yet their the ones who get chosen it's still about favouritism.

      avatar
      Hyperoptic Response
      1y
      Thank you for taking the time to share your feedback. We’re pleased to hear that you value the bonus structure and generous annual leave, as we aim to offer benefits that support both performance and work-life balance. We’re genuinely sorry to hear about your concerns regarding communication and management development. Creating an environment where everyone feels safe to speak up is a priority for us, and we recognise that there’s always room to grow. We are actively investing in training and developing our managers to ensure they are equipped with the right skills to support their teams effectively. We are regularly reviewing our appraisals processes to ensure eligibility criteria are applied consistently, constructively, and fairly with the goal of supporting our people and the organisation. Your feedback is valuable and will be shared with the relevant teams to help us improve. Thank you, the Culture and Engagement Team
      1.0
      May 3, 2024

      Horrible management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are nice but not smart. Go there if u are a fresh graduate and u need working experience.

      Cons

      My manager did micro management to us which made everyone so stressful in the team. They laid off lots of people without replacing them and forced the rest of the team to pick up the stuff. You will be assigned to do extra works that are totally out of scope. Their benefit, bonus, pay were getting worse so lots of people left the company. They hired people who were cheap but not able to do their jobs well. There was no career progression or development in this company. The office location was bad so they could only hire people who live in West London. Please avoid this company if you could.

      avatar
      Hyperoptic Response
      2y
      Thank you for sharing your feedback, we are sorry to hear about your experience. We take every feedback into consideration to improve employees' experience at Hyperoptic. Thank you again for sharing, The Culture and Engagement Team
      5.0
      Jul 7, 2021

      8th Year - Work Anniversary

      Operation/process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Place to work Diverse Company Career and development opportunities Rewards and Recognition Competitive rates Care and support Focus. A great work environment has a clear vision Enthusiasm in individuals and teams Teamwork and support Fairness across board Creativity in what we want to do and achieve Leadership is approachable and fair Communication is clear Resources are available to help with development Rewards for length of service Good incentives Key worker status

      Cons

      Working to give customers our great product but not being able to get the product yet, due to living in a site that may not have the Hyperoptic services presently available

      avatar
      Hyperoptic Response
      4y
      Thank you for taking the time to leave us a review - and congratulations on your 8 year anniversary! We are so glad that you enjoying working with the team at Hyperoptic and feel that you are recognised and rewarded for your work. It is good to see that you appreciate the fantastic work ethic of our team - so do we! We are ambitious - looking to gigabit homes across the UK and we hope to be able to offer our services across more locations as we expand. Thanks again for your valued feedback and please reach out if you would like to discuss anything further- C&E Team.
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