Does JD.com pay their employees well?

According to anonymously submitted Glassdoor reviews, JD.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at JD.com. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at JD.com?

69% of JD.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JD.com 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at JD.com?

Product Manager (29) , Intern (21) , Software Engineer (15) , Algorithm Engineer (12) , Project Manager (12) , Research Scientist (12) , Account Manager (10) , Internship (10) , Data Analyst Intern (9) , Business Analyst (8) , Data Engineer (8) , Human Resources (7) , Marketing (7) , Manager (6) , Sales Assistant (6)

What are the pros of working at JD.com according to real employee reviews?

"Good salary and wide range of new tech usage." ((in 31 reviews)); "provide good working environment to employees" ((in 28 reviews)); "Good people and their very kind" ((in 22 reviews)); "Good benefits and and and" ((in 19 reviews)); "Helpful and friendly colleagues" ((in 17 reviews))

What are the cons of working at JD.com according to real employee reviews?

"no work life balance at all" ((in 26 reviews)); "Management is bad." ((in 21 reviews)); "Bad Culture." ((in 15 reviews)); "Excessive office politics." ((in 7 reviews)); "end performance pressure is high" ((in 7 reviews))

What are employees saying about JD.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JD.com layoffs and their outlook for job security at JD.com in 2026.

What are the top reviewed JD.com locations?

London , Milton Keynes , Manchester , Coventry , Enfield , Rochdale , Glasgow , Bangor , Londonderry County Borough , Edinburgh , Birmingham , Liverpool , Sheffield , Southport

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JD.com

JD.com reviews

3.8

69% would recommend to a friend

(529 total reviews)

Richard Qiangdong Liu

83% approve of CEO

65% positive business outlook

Ratings by demographic groups

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JD.com has an employee rating of 3.8 out of 5 stars, based on 529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

529 reviews

3.0

Jul 1, 2026

Competitive salary, but program issues and layoffs

Operator

Recommend

CEO approval

Business Outlook

Pros

- salary is competitive which is above market standards

Cons

- ex jdv program - program lacked structure - demoted to operator - laid off after

4.0

Jun 18, 2026

Valuable business exposure, but expect long hours

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good exposure to business and commercials

Cons

Longer work hours and more intensity

5.0

May 30, 2026

Growing platform in Hong Kong but requires overtime

Macro analyst

Recommend

CEO approval

Business Outlook

Pros

A large platform in Hong Kong that is still experiencing fast growth and offers plenty of business opportunities

Cons

Very busy and requires overtime

Viewing 1 - 3 of 529 Reviews

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Jobs at JD.com

JDY - HRSSC Golbal Payroll Intern

London, England

View job

JD Young PMO Assistant Internship

London, England

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JD Young Supply Chain Operations Internship

United Kingdom

View job

JD Star Graduate E-Commerce Business Development Account Manager

London, England

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Delivery Service Provider Manager

Milton Keynes, England

View job

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Competitive salary, but program issues and layoffs

Valuable business exposure, but expect long hours

Growing platform in Hong Kong but requires overtime

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