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      JD.com

      Engaged Employer

      JD.com reviews

      3.8

      69% would recommend to a friend

      (530 total reviews)
      avatar

      Richard Qiangdong Liu

      83% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      JD.com has an employee rating of 3.8 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      530 reviews
      5.0
      May 11, 2026

      Fast growing with impactful contributions, but pace is demanding

      Senior recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growing, opportunity to make an impact and see the results of your contributions. Responsible business, giving back to society and community. growth opportunities.

      Cons

      Fast paced, which is great however to keep up is not for everyone.

      5.0
      Apr 12, 2026

      Great learning experience with strong exposure in a fast-growing global business

      Talent development
      Recommend
      CEO approval
      Business Outlook

      Pros

      1.Strong exposure to international business and cross-functional collaboration 2.Opportunities to take ownership early and work on impactful projects Fast-paced environment that helps build adaptability and problem-solving skills 3.Supportive team members and learning opportunities, especially for early-career professionals 4.Good platform to understand e-commerce operations and global expansion strategy

      Cons

      1.Fast-paced environment can sometimes lead to high workload and pressure 2.Processes and structures are still evolving in overseas markets 3.Work-life balance may vary depending on business priorities 4.Communication across regions can occasionally be challenging

      5.0
      Jan 14, 2026

      High Leverage Expectations. High Impact Work.

      Hr leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great opportunity to work with autonomy and accountability to drive real impact - A focus on delivery ensures progression wins over perfection - A truly global cultural environment providing lots of opportunity for learning - Fantastic locations & colleague environment

      Cons

      - More clarity on longer term ambitions is helpful to see your future possibilities - Leadership beneath senior level needs strengthening but this also presents opportunities for growth

      Viewing 1 - 3 of 530 Reviews
      Related searches: JD.com jobs | JD.com salaries | JD.com benefits | JD.com interviews
      ReviewsJD.com reviews

      Glassdoor has 789 JD.com reviews submitted anonymously by JD.com employees. Read employee reviews and ratings on Glassdoor to decide if JD.com is right for you.