L'Oréal reviews

4.0

81% would recommend to a friend

(7,400 total reviews)
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Nicolas Hieronimus

88% approve of CEO

73% positive business outlook

L'Oréal has an employee rating of 4.0 out of 5 stars, based on 7,400 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Oréal employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Dec 22, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay is good Training provided is useful

Cons

If you raise an issue against your team or management, you’re immediately forced to leave the company. As a brand who speaks of equality and fairness, they’re quick to brush issues under the carpet especially serious issues such as bullying. Staff shop is awful, the products are never available or majority of the stock isn’t even there. Shipping costs crazy amounts. No compassion in regards to employees personal life.

1.0
Jul 18, 2022

Toxic culture

Recommend
CEO approval
Business Outlook

Pros

L'Oreal can offer a very interesting and varied career with lots of scope to move and shape your own career. The company offers a lot of training and support (especially to its more junior employees) and has good benefits including maternity leave, pension, holiday etc.

Cons

Where L'Oréal falls short is on its toxic culture that it has tried for years and years to change, with little to no success. Its reputation is notorious both inside and outside the organisastion. I joined as a grad, with around 30 other grads (many of them were my good friends) and I would say now only around 10% are still working there for this exact reason. Working extremely long days, with unrealistic deadlines and timeframes is not only commonplace, it is expected and demanded. I would sometimes get to my desk at 7am and not leave until 11pm. Having breakfast, lunch and dinner at your desk is something you just have to learn to get used to. Although it is worth noting that it is very much a 'work hard play hard' culture, so long hard work is sometimes offset by socials and work events (although I hear this is few and far between these days due to budget cuts). The long hours and demanding work is not the worst aspect of the culture, however. Having only spent my professional career at L'Oréal I thought a culture of bitchiness, bullying, humiliation and disrespect was normal of every big corporation. I had no idea how wrong I was until I eventually left to go and work for another large conglomerate, which couldn't be further from this. General managers will humiliate you in large team meetings by challenging and criticising your decisions in a demeaning and derogatory way, and colleagues will throw each other under the bus to get ahead in their own career. General managers will pitch you up against your counterparts in a way that is so obvious and uncomfortable, it makes you permanently anxious and afraid that you are not living up to expectation. Despite the division being made up of majority females, CPD has a toxic masculine culture where males within the division will roast other colleagues in things like team quizzes, large email threads etc in the name of 'workplace banter'. Often this can be uncomfortable to witness, as its clearly borderline bullying, but everyone is complicit and says nothing in the name of not 'rocking the boat.' HR are fully aware and do nothing about it. At a more junior level interns and grads are given inexperienced managers who are trying to flex their new managerial muscles and make their interns miserable with harsh words, unrealistic expectations and passive aggressive emails. Personally, as an intern I would walk home nearly every day in tears, but again just thought this was part and parcel of 'normal' corporate life. Of course its not all bad, and I worked with some lovely colleague and managers. But for the most part I would strongly recommend you do NOT work at L'Oreal unless you have an outrageously thick skin, and if you're happy to give up your entire life to the job.

1.0
Apr 18, 2020

Delusional leadership and toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Find the amazing people who aren't 'L'Oréal' types. There are few, but hold on to them when you find them! They keep you sane. -

Cons

- The worst leadership team with unclear direction. They are aggressive and far from inspiring. - Toxic culture. Hilarious that rather than change the culture they just deny it and cover up the faults with dedicated weeks for D&I, leadership etc. Yet they don't implement these core principles. - Motivation is based on fear rather than ambition. You can feel the tension in meetings. - Hierarchal and political. Be prepared to play the game. - Disrespectful and nasty employees - Unforgiving and do not allow for mistakes - Managers are clueless about managing. They need to be trained to support - Thankless job - There's always someone looking to throw you under a bus - Bullying culture - It's not about quality, It's about making things look pretty and getting ahead

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