Decreased volume of calls over last 3 years - I wait 20 mins for a 5 min call very often!!!! ( paid per minute:(
no pay increase over 8 years!!!
LanguageLine Solutions Response
1y
Thank you for sharing your feedback with us. We're pleased to hear you appreciate the work-from-home flexibility and our app. We recognize that your role as interpreters is essential to our operations, and we understand that call volume and compensation are important aspects of your experience. We’re actively reviewing ways to better support our interpreters, including improvements in compensation and communication. Your dedication and hard work are truly appreciated. Getting feedback on what we’re doing well and where we can improve is really helpful as we work to make things better. If you have additional comments please reach out to interpretercommunications@languageline.com.