Lead Forensics reviews

4.5

88% would recommend to a friend

(715 total reviews)

Paul Thomas

92% approve of CEO

88% positive business outlook

Lead Forensics has an employee rating of 4.5 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lead Forensics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

715 reviews
4.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Lead Forensics when i first joined back in January and were very supportive and flexible on things and will give you all the tools and training needed and help where possible but ultimately ownership is on you as an individual to how much you invest in what LF provide you with. Team mentality and as much as any job can be tough they do there best to get through those moments.

Cons

Can be tough when not getting hold of anyone be that to discuss how LF can help there business ultimately increase there revenue or be it to get a prospect to sign off on an agreed deal - but that's the game were in like any sales organisation.

avatar
Lead Forensics Response
1w
It is always motivating to hear how supported you’ve felt and the value you’ve seen in our training and team environment. We’re proud to provide the tools, guidance, and culture to help people succeed, while also encouraging individual ownership and growth. As highlighted, sales can be challenging at times, but we’re pleased the support and team mentality help people navigate those moments. Thanks again for sharing your experience. Josh, CPO
1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Can't think of one thing other than they are always hiring due to high turnover so if you are desperate, this is a mediocre placeholder while you look for another job. They hire anyone- not very selective.

Cons

- High turnover. 6 people resigned over a span of 2 months with a few more following suit afterwards. More to resign, I'm sure. - LOW pay, 65k base, don't count on commission - a lot of clients do not renew which determines your commission - Work hours are from 7 AM to 4 PM with 30 min lunch break aka you're working 8.5 hours days/42.5 hour weeks, making your hourly base rate before tax of only $29.41. - If you're lucky enough to be one of the few that receives commission and has a client renew, you will only see this after 1 year and a few months (After your client's first renewal is when you see commission) - You are expected to hit monthly/quarterly sales quotas BUT if you do not have any renewals during that time, you are not paid for hitting quota. - This is more of a sales role, be prepared to cold call and get hung up on daily. Apply elsewhere if you are looking for an Account Manager/Success Manager role. - Zero accountability from some of the leadership team in the Scottsdale office and pulls you in a million different directions due to not knowing how to do their job. Very quick to throw you under the bus to hide their cluelessness. - Don't trust what is said during the hiring process. They hype up the company so much so they are completely lying to you about the job and the company culture. - Expect the bare minimum from the company - they do not provide any work perks. Be sure to bring your own pens and paper as they don't even provide that. - High cost health insurance. - Zero company paid outings unless leadership is in town from the UK. If you still plan to interview here after this, be sure to ask a lot of questions to gain a full understanding of the company culture, health insurance, commission and expectations.

avatar
Lead Forensics Response
1w
Thank you for your feedback. While everyone's experience is their own, a number of the statements in this review are factually incorrect. For anyone considering a Customer Success role with us, we encourage you to connect directly with our current CSMs on LinkedIn and hear firsthand about their experience of the role, culture and opportunities. I'm sure many of our team would be happy to share their perspective directly. CCO, Tom.
Viewing 1 - 3 of 715 Reviews

Glassdoor has 723 Lead Forensics reviews submitted anonymously by Lead Forensics employees. Read employee reviews and ratings on Glassdoor to decide if Lead Forensics is right for you.