Lifeplus CSA - Customer Service Associate reviews

3.0

54% would recommend to a friend

(6 total reviews)
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Robert Christian

Not enough data to show CEO approval

87% positive business outlook

Reviews by job title

6 reviews
1.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Some free products, Nice team, Remote work

Cons

Management is that poor that I can hardly find words for it. Management starts not with the team leaders it’s starts with the operation managers and these guys definitely haven’t understood to be a manager is not to treat people like slaves or because they’ve a lower position. Treatment is absolute disgusting and I’ve never worked for a company like that before. Can’t even talk to them everything needs to go to team leader first who then struggles to address it. HR department needs sorting out Company advertises job position which they don’t actually want to fill

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Lifeplus Response
4y
Thanks for taking the time in sharing your feedback and journey at Lifeplus – All feedback received is taken on-board, and acted upon where deemed necessary. If there are any particular areas or concerns that you would like to discuss in more detail, please feel free to reach out at yourview@lifeplus.com and we’ll get back to you just as soon as we can.
5.0
Jun 21, 2021

Very Good

Recommend
CEO approval
Business Outlook

Pros

Nice people, Helpful, kind, flexible

Cons

Sometimes annoying customers, old system

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Lifeplus Response
5y
Thanks for taking the time to share your journey and feedback on working with Lifeplus – We hope you continue to enjoy your time with us!
4.0
Jan 14, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great people to work with, friendly customers, great teams, good benefits

Cons

Can be selective when it comes to jobs and not using full potential of staff, bring their sick day policy in line with other companies as only 5 days sick leave allowed a year which causes stress for many employees

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Lifeplus Response
4mo
It’s great to hear the positive elements of your experience. We’ve also taken note of the areas you felt could be improved.
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