London Underground reviews

Head office staff - arrogant and ignorant. 90% of them don't actually know we run a train service as our primary business. Ask them for a report - weeks. Ask an operations manager to get a body from under a train or walk down dark tunnels on electrified track- minutes.

An organisation which has various forms of discrimination from top level board to those at bottom levels. Real lack of intelligence within the organisation, structural forms of racial discrimination at all levels. Those who apply for positions are judged against there backgrounds i.e. gay/lesbian, male/female, religion etc etc. At present many jobs being given to females, whilst at the same time it's overtly discriminatory to females it can even make females feel uncomfortable as in some recruitment batches there are mainly females if not 100 percent females. Also at the moment they have lack of females in senior positions again to level out they will put those females in those positions over males at present. Once again to reiterate jobs are dished out based upon your background not your skills/abilities etc. Also when it comes to reward and recognition there is so much clear cut discrimination amongst staff that it almost appears like everyday norm. Those of ethnic backgrounds are given lower rewards/recognition than those of white background. Tbh most organisations outside of TFL also have similar issues perhaps not as obviously clear as within TFL, London Underground. You will see many people of different backgrounds go upto certain levels and no further attainment. Within this organisation is ingrained social/racial division amongst it's own groups of different people. Most contracts awarded to maintenance firms are given to external private firms. These firms have been known to be taking large amounts of cash for work which is of sub standard work, for example to maintain assets to ensure they operate etc. For example on stations at present they are repairing items such as wood with Cement. How does this end up in wood? To really take the mick they now use this Cement in gutters etc. Well at least I guess someone got paid to carry out this work? At the same time this same fault can then be re opened under another fault to be raised after a few days so they can be further subsequent visits and repairs raised. Hence further money to be paid to external firm for the same initial fault. At least it's good to know Mike Brown was paid his bonus, or was it the one that he supposedly refused but then decided to give himself? It's also good to know that these external firms get paid large amounts of money for contracts by those senior level managers for millions of pounds. Perhaps that could explain why certain faults require approximately 4 visits so that when renewal comes for the maintenance contract we can then be charged 4 times the initial maintenance price. If your bonus was restructured those of junior levels would have received a marginal increase to meet inflation. All those people at board level who have taken a bonus, if only they could feel and see what those on lower levels receive perhaps there would be just enough in that pot to give everyone an increase to assist with inflation but still not enough to assist them with purchasing a property in London, nonetheless at least they managed to sort themselves out. When it comes to those in the unions, great work achieved for paying them through the back door to facilitate the organisation in corrupt practices, thanks to yourselves Unions are now completely finished and buried. Bob Crow, he was seen as a threat to the organisation hence his mystery death. If only they could have seen through items such as staff pay that they could have realised that he was an invaluable asset to the organisation not a threat. Probably like myself. This organisation is a lifeline to the billions of Londoners, yes people at top level board do not realise this importance, but this city relies heavily upon this system. It's an essential service which needs people to understand the system better in order to ensure value for money for contracts for maintenance, assets, etc, etc. Also tourism has now increased to the extent that it requires excellent staff to assist tourists to explore this city. New staff are being bought in on lower contracts in order to gain efficiency but this is peanut savings in comparison to the savings which can be made through contract renewals for maintenance and bonuses paid to board level directors.