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NHS Shared Business Services

Engaged Employer

NHS Shared Business Services reviews

3.6

71% would recommend to a friend

(199 total reviews)
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Erika Bannerman

85% approve of CEO

63% positive business outlook

NHS Shared Business Services has an employee rating of 3.6 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NHS Shared Business Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

199 reviews
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

There were some nice colleagues to work with. The office was nice.

Cons

Poor quality training. Poor quality/of of date IT systems and processes. Unrealistic workload and expectations of turnaround. HR won't listen to/act on/respond to complaints made about a manager. Although, funnily enough - they will listen to/act on complaints made by a manager about a employee further down the ladder. Ridiculous and overbearing audit compliance checks completed on every single procurement based document. This causes huge frustration/stress/delays for both NHSBS enployees, and the end customer. Myself/colleagues being spoken to in a consistently rude/patronising way by higher management.

3.0
May 16, 2026

Remote work and benefits but heavy admin tasks.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote working Decent benefits package

Cons

Onerous admin tasks, Excessive approval processes and procedures. IT systems lagging behind industry. Policy over people. Constant churn of employees.

5.0
Apr 20, 2026

A great place to work

Recommend
CEO approval
Business Outlook

Pros

Opportunity, development, stretch projects, supportive management

Cons

Challenging external environment dealing with system change

Viewing 1 - 3 of 199 Reviews

Glassdoor has 212 NHS Shared Business Services reviews submitted anonymously by NHS Shared Business Services employees. Read employee reviews and ratings on Glassdoor to decide if NHS Shared Business Services is right for you.